Overview EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Category USCG Description Metris Global is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) dedicated to helping government identify and solve problems. Our concierge-minded team of special operations and interagency advisors provide professional services, full spectrum pre-deployment, and full mission profile (FMP) training exercises to achieve this mission. Our work has quietly saved lives and taxpayer dollars. If you are passionate about "Training Today\'s Warriors for Tomorrow\'s Threats", we would love you to join our Team. Metris Global Values: Work Ethic – Passionate, motivated, proactive, attention to detail. Integrity – Unquestionable level of sound morale and ethical principles. Professionalism – Conduct oneself with the appearance, demeanor, humility, and competence. Loyalty – Commitment to doing what is in our best interest as a company and to our clients. Accountability – Humility, transparency, and responsibility. Innovation – There is ALWAYS a “better and more efficient way” to complete the mission. Metris Global is seeking Instructors with experience in Information Systems Technician operations to work at Petaluma, CA to provide instructional services to meet the Coast Guard\'s unique needs in training students attending “A” and “C” schools at the Training Center. Summary Instructors shall provide expert skills and knowledge to deliver instruction to their students, focusing on ensuring students achieve the necessary skills mandated by course curricula and successfully meeting course objectives. Instructors may be required to evaluate students\' performance by verifying their understanding of the course material, competency of learned skills, and their ability to demonstrate applied knowledge. Essential Duties and Responsibilities Prepare classroom or training areas and pick-up and return training devices, as needed. Perform basic maintenance on training aids and/or equipment, as needed. Prepare and execute to USCG Instructional standards in the conduct of classroom / laboratory / seminar / conference / discussion / lecture / demonstration / practical exercises per class training schedule. Supplement the course curriculum and lesson plans by incorporating lessons learned from specific/relevant training and after-action reviews, doctrine; current and evolving Tactics, Techniques, and Procedures (TTP) into the daily instruction. Assist in conducting and assessing student critiques to identify strengths, weaknesses, and actions to improve performance. Schedule and conduct remedial training and student retests. Maintain and update a class status reports reflecting number of students in training and class progression. Review and summarize student course critique, schedule remedial training as needed. Conduct academic counseling. Assist in grading written tests. Assist in grading results performance tests. Review and grade homework projects, and assist in the preparation of student-written evaluation upon student graduation for certain courses. Review a student\'s record for progression. Make entries on student record of training form. Complete Training Quality Reports and complete reports on students identified as receiving deficient training. Prepare, process and forward required training records and/or any additional documentation IAW USCG Training Center (TRACEN) policies and procedures on student release prior to graduation. Receive instructor evaluations and modify execution of instructional activities based upon constructive criticism from students, peer faculty and supervisors to improve performance outcomes. Provide recommendations and solutions in the area of performance-based computer training and shall manage and maintain classroom computer systems and perform all necessary troubleshooting, hardware/software upgrades, routine backups, and equipment replacement to support each class. Qualifications High School diploma or equivalent. Two (2) years’ Experience as a primary classroom instructor. Certification in either CompTIA A+ or CompTIA Network+. Must be a US citizen and must pass a background check. Must possess subject matter expertise in the following areas: data network software and hardware; client/server environments; Microsoft products; CompTIA A+ or Network+; Helpdesk management; use of test equipment in the maintenance and repair of computer and related equipment; troubleshoot and follow system administration/network maintenance procedures; electrical safety; Cardiopulmonary Resuscitation (CPR). Personnel shall be physically fit and able to perform duties requiring moderate lifting (not to exceed 45 lbs.), long periods of standing, sitting or walking, and inclement weather conditions on occasion. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Job Type: Full-time Benefits: 401(k) Health Insurance Dental Insurance Vision Insurance Life Insurance STD/LTD Insurance Paid time off Paid sick time 11paid holidays Position Information Systems Technician (IT) Instructor Division Metris LLC Number of Openings 2 Exempt/Non-Exempt Non-Exempt Hiring Manager(s) Starla McCormick Req Number FIT-21-00001 Open Date 9/5/2025 Location Petaluma CA About the Organization Metris is a Service-Disabled Veteran-Owned Small Business (SDVOSB) founded by current and former members of the United States Special Operations and Interagency community headquartered in Orlando, FL. Established in order to provide the most well-rounded and realistic solutions to its clients, Metris brings the best-value proposition and true Subject Matter Expertise in all that we do. This position is currently accepting applications. 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