Information Systems Technician

Job Title: Information Systems Technician
Location: El Cerrito, CA 94530 / Field-Based Southern California
Duration: Contract
Job Type: Onsite / Field Service
Pay Rate: $23/hr. on W2

Job Summary

We are seeking an Information Systems Technician to provide onsite IT hardware support across retail store locations throughout the San Fernando Valley, Ventura County, and Santa Clarita/Lancaster areas. This role involves traveling between multiple locations, installing and repairing computer and printer hardware, staging/configuring equipment, and providing field service support.

Key Responsibilities

• Install, repair, stage, configure, and test IT hardware and printers.
• Perform bench repairs, refurbishment, and QA of returned equipment.
• Provide onsite hardware support and troubleshoot technical issues.
• Maintain accurate asset tracking, inventory movements, and service documentation.
• Process applicable hardware warranty claims.
• Complete required paperwork and service records accurately.
• Provide professional customer service at retail locations.
• Travel independently between multiple store locations throughout the workday.

Required Qualifications

• Previous IT hardware repair or field service experience.
• Strong mechanical aptitude and troubleshooting skills.
• Good attention to detail and ability to multitask.
• Basic computer skills; Microsoft Word and Excel preferred.
• Ability to work independently with minimal supervision.
• Valid driver's license and reliable transportation.
• Ability to travel extensively between assigned store locations.
• Ability to lift up to 30 lbs. regularly and up to 80 lbs. with assistance.
• Flexible schedule; weekends and holidays may be required.
• MVR/background screening required due to driving responsibilities.

Schedule

• Approximately 40 hours per week.
• Field-based role; not a work-from-home position.
• Travel throughout the San Fernando Valley, Ventura County, and Santa Clarita/Lancaster areas.

Interview Process

• 2 interviews: 1 remote video/phone interview and 1 in-person interview.

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