Information Technology (IT) Technician I - Full Time - Days Job Description Posted Tuesday, March 3, 2026 at 5:00 AM CLASSIFICATION: Full Time, Non-Exempt PROGRAM/DEPARTMENT: Information Technology IMMEDIATE SUPERVISOR: Manager of Information Technology POSITION SUMMARY: Support agency’s information technology needs by installing, configuring, securing, and maintaining computer hardware, software, servers, phone systems, networks, and peripherals. Responds in a timely manner to service issues and requests. Provides the highest level of customer service and technical support to internal users across multiple sites. Carries out the IT Department’s ethos of service and innovation. QUALIFICATIONS Minimum Education, Training & Experience: Associates degree in Computer Science or related field Three (3) years’ experience in Information Technology Proficiency with Windows 10, and all versions of Windows Server operating systems Proficiency with LAN & WAN technologies, including switching, routing, and wireless connectivity Preferred Education, Training & Experience: Recognized industry certifications Proficiency with Cisco switching, routing, and VoIP systems Proficiency with server virtualization technology Experience with data security and compliance standards (HIPAA, PCI, SHIELD, etc.) Experience with cloud based platforms (Microsoft 365, Google GSuite, etc.) ESSENTIAL SKILLS AND ABILITIES Effective communication skills with customer service and teamwork focus Ability to prioritize and multitask while maintaining deadlines Ability to read, interpret and apply technical publications, manuals and other documents Ability to troubleshoot and positively resolve an array of hardware, software and application problems Ability to effectively interpret and articulate technical information to non-technical users and provide formal and informal technical instruction/demonstration Ability to effectively interpret new software applications and apply knowledge from one application to another COMPENSATION & BENEFITS Salary: $24-$26 per hour based on experience Full Job Description Available Upon Request. Benefits – Intandem Contact us for more Information. An equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or protected veteran status, and will not be discriminated against on the basis of disability. #J-18808-Ljbffr