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INFORMATION TECHNOLOGY ASSOCIATE

  • ... Posted on: Feb 01, 2024
  • ... Office of Legislative Counsel
  • ... Dallas, Capellen
  • ... Salary: Not Available
  • ... Full-time
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INFORMATION TECHNOLOGY ASSOCIATE   

Job Title :

INFORMATION TECHNOLOGY ASSOCIATE

Job Type :

Full-time

Job Location :

Dallas Capellen United States

Remote :

No

Jobcon Logo Job Description :

Job Description and Duties

Under the direct supervision of the Information Technology Supervisor II, The incumbent acts as a business analyst responsible for maintaining information technology (IT) hardware and software inventory, reviewing software licensing requirements, and assisting with coordination of activities in the Information Technology Asset Management Unit. The incumbent works on a wide range of software asset management assignments, keeps track of IT hardware assets and projects to conduct complex business analyses for the enterprise on various software and IT hardware assets in receiving, tracking, harvesting, and controlling software life cycle practices. The incumbent provides various software and hardware reports and software purchase quotes, regularly reviews enterprise software licenses especially with top software products identified in the software asset management compliance program, periodically performs internal software and IT hardware audits, and works and consults with Contracts and Procurement Unit, Legal, and IT stakeholders to update the software license tracking database with license agreements and /or license contract provisions and restrictions. The incumbent performs as a customer service advocate providing customer support and assistance, develops, and maintains software and hardware asset receiving and tracking processes, procedures, and policies. The incumbent identifies business needs and cost saving opportunities and makes recommendations to assist management with decision making which pertains to IT asset management.



You will find additional information about the job in the Duty Statement.


Job Code #:
JC-414221
Position #(s):
430-156-1401-XXX
Working Title:
BUSINESS ANALYST
Classification:
INFORMATION TECHNOLOGY ASSOCIATE
$4,792.00 - $6,420.00 L
$5,266.00 - $7,057.00 M
$5,757.00 - $7,716.00 N
$6,332.00 - $8,487.00 O
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

The Office of Legislative Counsel (OLC) is a small civil service department whose mission is to provide responsive nonpartisan and confidential legal services and information technology support services to the California State Legislature and in support of the legislative process. This position is located in the heart of downtown Sacramento. The State of California provides excellent health benefits and retirement options, sick leave and vacation accrual, and paid state holidays. OLC employees are excluded from collective bargaining and, therefore, receive enhanced benefits and do not contribute fair share.

Special Requirements

Do not include any confidential information on any documents you submit for a job vacancy, such as your STD. 678, resume, or school transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your social security number, birthdate, student identification number, driver license number (unless required), examination results, LEAP status, marital status, and age. (Note confidential information on the first page of the application submitted online through your CalCareers account will be redacted automatically upon submission.)

Employment Application (STD. 678):

Applications must be complete and include dates and hours worked; contact names and phone numbers of supervisors; and a description of the duties performed for each position held; reference to a resume (i.e., See Resume) in place of a description of the duties performed will not be accepted.

School Transcripts:
When using education to qualify, unofficial transcripts must be submitted. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. If selected for appointment, official transcripts will be required.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 2/16/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:


Office of Legislative Counsel
Attn: Hua Chu
925 L Street, Suite 900
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:


Office of Legislative Counsel
Hua Chu
925 L Street, Suite 900
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • School Transcripts
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Proficient experience in performing analysis of IT asset management practices, using analysis methods to produce documented procedures and policies that meet the approval of Legislative Date Center management and enforcing them to produce accurate data records. Proficient experience in providing customer service and technical support. Proficient experience in formulating policies of the broadest scope, interpreting, and applying those polices to ensure software license compliance. Proficient experience with database of the asset management system and tools to effectively extract data for customers information needs. Proficient experience with an enterprise-wide software application, i.e., Oracle Fixed Assets. Proficient experience with different software licensing models and purchase programs for desktop software licensing and pricing/licensing trends. Knowledge of a software license optimization tool, such as Flexera FlexNet Manager Suite. Knowledge of server software licensing. Ability to recommend to customers improvements to their business operations to increase return of investment on technology. Ability to analyze data and situations, reason logically and creatively, draw valid conclusions, develop effective solutions and evaluate alternatives to resolve problems and project assignments. Ability to work in an organized and efficient manner while under pressure in order to meet challenging time constraints. Ability to adapt to changing priorities and complete multiple concurrent assignments and projects.

Benefits

All OLC employees are excluded from collective bargaining, and therefore, receive enhanced benefits, such as CoBen benefit allowance, employer paid life insurance, additional vacation/annual leave, and are not subject to State Disability Insurance payroll withholding. Additional information can be found on CalHRs website under California State Civil Service Employee Benefits Summary.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:
Hua Chu
(916) 341-8330
hua.chu@lc.ca.gov

Hiring Unit Contact:
Tan Dao
(916) 341-8860
tan.dao@lc.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Human Resources
(916) 341-8330
OLC.HumanResources@lc.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Your Expertise

  • Experience in analyzing data and situations, reasoning logically and creatively, drawing valid conclusions, developing effective solutions and using a variety of analytical techniques to resolve problems
  • Experience with IT asset management throughout its lifecycle; strong knowledge of desktop software licensing, cloud based software licensing, and an enterprise software asset management tool
  • Strong analytical and problem-solving skills and detail-oriented
  • Professional and personable demeanor with excellent customer service
  • Excellent oral and written communication skills
  • Passion for technology and a desire to expand upon existing technical skills
  • Ability to effectively prioritize and organize work assignments and use good time management techniques

Your Responsibilities

  • Track and maintain IT hardware and software compliance; assist IT Contracts and Procurement staff to obtain software quotes; process software purchases; assure comprehensive IT asset management processes and maintenance throughout its lifecycle
  • Understand software licensing models to translate software licensing terms for both data collection and technical requirements to meet business demands
  • Research and gather software product information to recommend a software solution
  • Develop, document, and manage IT business processes associated with IT hardware and software asset and licensing management
  • Monitor and perform audits of IT hardware and desktop software licenses for inventory accuracy and compliance purposes
  • Work with teams to analyze, troubleshoot, and resolve information technology problems
  • Work collaboratively on various projects as a business analyst
  • Maintain professional internal/external relationships that adhere to the organizations core values
  • Manage and maintain a schedule of work to ensure project deliverables are completed within specified timeframes
  • Ensure data integrity and quality of IT asset management input and output records for reporting purpose

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Jobcon Logo Position Details

Posted:

Feb 01, 2024

Employment:

Full-time

Salary:

Not Available

Snaprecruit ID:

S-1707126595-0c50c38d98355ff97a684fb17c33a030

City:

Dallas

Job Origin:

jpick2

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Job Description and Duties

Under the direct supervision of the Information Technology Supervisor II, The incumbent acts as a business analyst responsible for maintaining information technology (IT) hardware and software inventory, reviewing software licensing requirements, and assisting with coordination of activities in the Information Technology Asset Management Unit. The incumbent works on a wide range of software asset management assignments, keeps track of IT hardware assets and projects to conduct complex business analyses for the enterprise on various software and IT hardware assets in receiving, tracking, harvesting, and controlling software life cycle practices. The incumbent provides various software and hardware reports and software purchase quotes, regularly reviews enterprise software licenses especially with top software products identified in the software asset management compliance program, periodically performs internal software and IT hardware audits, and works and consults with Contracts and Procurement Unit, Legal, and IT stakeholders to update the software license tracking database with license agreements and /or license contract provisions and restrictions. The incumbent performs as a customer service advocate providing customer support and assistance, develops, and maintains software and hardware asset receiving and tracking processes, procedures, and policies. The incumbent identifies business needs and cost saving opportunities and makes recommendations to assist management with decision making which pertains to IT asset management.



You will find additional information about the job in the Duty Statement.


Job Code #:
JC-414221
Position #(s):
430-156-1401-XXX
Working Title:
BUSINESS ANALYST
Classification:
INFORMATION TECHNOLOGY ASSOCIATE
$4,792.00 - $6,420.00 L
$5,266.00 - $7,057.00 M
$5,757.00 - $7,716.00 N
$6,332.00 - $8,487.00 O
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

The Office of Legislative Counsel (OLC) is a small civil service department whose mission is to provide responsive nonpartisan and confidential legal services and information technology support services to the California State Legislature and in support of the legislative process. This position is located in the heart of downtown Sacramento. The State of California provides excellent health benefits and retirement options, sick leave and vacation accrual, and paid state holidays. OLC employees are excluded from collective bargaining and, therefore, receive enhanced benefits and do not contribute fair share.

Special Requirements

Do not include any confidential information on any documents you submit for a job vacancy, such as your STD. 678, resume, or school transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your social security number, birthdate, student identification number, driver license number (unless required), examination results, LEAP status, marital status, and age. (Note confidential information on the first page of the application submitted online through your CalCareers account will be redacted automatically upon submission.)

Employment Application (STD. 678):

Applications must be complete and include dates and hours worked; contact names and phone numbers of supervisors; and a description of the duties performed for each position held; reference to a resume (i.e., See Resume) in place of a description of the duties performed will not be accepted.

School Transcripts:
When using education to qualify, unofficial transcripts must be submitted. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. If selected for appointment, official transcripts will be required.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 2/16/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:


Office of Legislative Counsel
Attn: Hua Chu
925 L Street, Suite 900
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:


Office of Legislative Counsel
Hua Chu
925 L Street, Suite 900
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • School Transcripts
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Proficient experience in performing analysis of IT asset management practices, using analysis methods to produce documented procedures and policies that meet the approval of Legislative Date Center management and enforcing them to produce accurate data records. Proficient experience in providing customer service and technical support. Proficient experience in formulating policies of the broadest scope, interpreting, and applying those polices to ensure software license compliance. Proficient experience with database of the asset management system and tools to effectively extract data for customers information needs. Proficient experience with an enterprise-wide software application, i.e., Oracle Fixed Assets. Proficient experience with different software licensing models and purchase programs for desktop software licensing and pricing/licensing trends. Knowledge of a software license optimization tool, such as Flexera FlexNet Manager Suite. Knowledge of server software licensing. Ability to recommend to customers improvements to their business operations to increase return of investment on technology. Ability to analyze data and situations, reason logically and creatively, draw valid conclusions, develop effective solutions and evaluate alternatives to resolve problems and project assignments. Ability to work in an organized and efficient manner while under pressure in order to meet challenging time constraints. Ability to adapt to changing priorities and complete multiple concurrent assignments and projects.

Benefits

All OLC employees are excluded from collective bargaining, and therefore, receive enhanced benefits, such as CoBen benefit allowance, employer paid life insurance, additional vacation/annual leave, and are not subject to State Disability Insurance payroll withholding. Additional information can be found on CalHRs website under California State Civil Service Employee Benefits Summary.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:
Hua Chu
(916) 341-8330
hua.chu@lc.ca.gov

Hiring Unit Contact:
Tan Dao
(916) 341-8860
tan.dao@lc.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Human Resources
(916) 341-8330
OLC.HumanResources@lc.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Your Expertise

  • Experience in analyzing data and situations, reasoning logically and creatively, drawing valid conclusions, developing effective solutions and using a variety of analytical techniques to resolve problems
  • Experience with IT asset management throughout its lifecycle; strong knowledge of desktop software licensing, cloud based software licensing, and an enterprise software asset management tool
  • Strong analytical and problem-solving skills and detail-oriented
  • Professional and personable demeanor with excellent customer service
  • Excellent oral and written communication skills
  • Passion for technology and a desire to expand upon existing technical skills
  • Ability to effectively prioritize and organize work assignments and use good time management techniques

Your Responsibilities

  • Track and maintain IT hardware and software compliance; assist IT Contracts and Procurement staff to obtain software quotes; process software purchases; assure comprehensive IT asset management processes and maintenance throughout its lifecycle
  • Understand software licensing models to translate software licensing terms for both data collection and technical requirements to meet business demands
  • Research and gather software product information to recommend a software solution
  • Develop, document, and manage IT business processes associated with IT hardware and software asset and licensing management
  • Monitor and perform audits of IT hardware and desktop software licenses for inventory accuracy and compliance purposes
  • Work with teams to analyze, troubleshoot, and resolve information technology problems
  • Work collaboratively on various projects as a business analyst
  • Maintain professional internal/external relationships that adhere to the organizations core values
  • Manage and maintain a schedule of work to ensure project deliverables are completed within specified timeframes
  • Ensure data integrity and quality of IT asset management input and output records for reporting purpose

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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