Information Technology - Engineer, Systems Ld

Job Title Lumen Solutions Group Inc., a dynamic small and minority-owned, Disadvantaged Business Enterprise headquartered in Florida, USA, is seeking a highly skilled and experienced IT Systems Engineer. This role focuses on IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and Enterprise Transformation for our clients. Job Description The purpose of this role is to manage, define, design, and develop system requirements. The candidate will perform trade-off analyses of performance, life-cycle cost, risk, and other system or program requirements. They will assess architecture, subsystems, and current hardware limitations, define and design system specifications, and evaluate input/output processes and working parameters for hardware/software compatibility. The role also involves defining system support requirements, analyzing and resolving program support deficiencies, conducting independent technical investigations in systems design, performing engineering studies and analyses, analyzing system problems in support of development, developing system implementation solutions, developing concepts, providing requirements analyses, performing modeling and simulations, cost estimations, cost benefit analysis, familiar with engineering standards and industry best practices, conducting COTS hardware and software interoperability, new technologies assessments, statistical studies, predictive analysis, project planning, script development, etc. Essential Functions 30% Identifies program objectives and technical development strategy; prepares System Engineering Management Plan, Work Breakdown Structures, master schedules, and key performance parameters. Develops and implements risk and opportunity management plans, identifies risks, assesses risks, develops mitigation plans, disaster recovery and tracks risks. Oversee the planning, design and implementation of system engineering projects. 20% Plan, develop and lead systems engineering project and efforts. 15% Develop and implement techniques to prevent system problems, troubleshoot incidents to recover services, and support the root cause analysis. Develops and follows standard operating procedures for common tasks to ensure quality of service. 15% Manages customer and stakeholder needs, generates and develops requirements, and performs functional analysis. Fulfills business objectives by collaborating with network staff to ensure reliable software and systems. 10% Acts as a mentor for junior and senior team members. 5% Installs, tunes, upgrades, troubleshoots, and maintains all computer systems relevant to the supported applications including all necessary tasks to perform operating system administration, user account management, disaster recovery strategy and networking configuration. 5% Expands engineering job knowledge and leading technologies by reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; educational opportunities and participating in professional societies. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Level: Bachelor's Degree Education Details: Information Technology, Computer Science or related field Experience: 10 years of relevant IT systems engineering experience. In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience. Preferred Qualifications Seeking experienced and dynamic AWS Cloud Platform Engineer to provide hands-on technical expertise for supporting our AWS footprint, including Security and Guardrails. As an AWS Cloud Platform Engineer, you will be responsible for designing, implementing, and integrating our cloud platform resources on Amazon Web Services (AWS). You will collaborate with a team of talented cloud engineers and technology teams to deliver scalable, reliable, and secure cloud solutions that support our company's growth and innovation. Summary Minimum of 10 years of IT experience of which at least 5 years must be in AWS Cloud Platform engineering and Administration. Strong Leadership experience with driving Transformation initiatives 3-5 years of experience in a Site Reliability Engineering role Experience with SRE principles and transformation 3+ years of experience with Containerization (Kubernetes), Cloud technologies (AWS, Azure etc.), DevOps tool chain (Ansible, Jenkins, Artifactory, bitbucket, etc.), and technical patterns (IaC, Automated Provisioning/Release, CI/CD, etc.) Solid understanding of Software coding techniques and experience with full spectrum of Software engineering (Build, Integration, Test, Releasing and Deployment) leveraging Python. Experience in Developing and/or challenging engineering solutions/practices and collaborating with peers within and outside of immediate team, including customers (Dev, Architects, Engineers) Platform Engineering Lead with Hands-on Experience: Building robust Middleware Environments Previous Linux System administration is required. Must have strong hands-on knowledge of AWS platform and services but not limited to VPC, Networking, Direct Connect, Subnets, NACLs, Security Groups, EC2, S3, IAM, ELBs, Lambda, CloudWatch, CloudTrail, EKS etc. Must Have Hands on current Implementation and Production level experience in AWS Cloud. Hands on experience with Automation and Infrastructure Provisioning is a must –Our goal is to only provision infrastructure with Code, and Policy As Code. Must be familiar with Terraform automation, Ansible playbooks, and Python code. Experience with AWS Cloud Formation and CDK is required. Must have hands on experience in writing Lambda functions preferably in Python (Boto3). Must be well versed in writing Linux Bash scripts. Minimum of One AWS certification is required. Hands-on experience with Containerization and Amazon EKS is required. A great understanding of various DevOps toolchains, including Git/repo, Crucible, Jenkins etc. Solid understanding and experience with a CI/CD tool chain. Roles & Responsibilities Communicates Architectural decisions, plans, goals, and strategies, while highlighting short-term trade-offs vs. long-term commitments and costs Engage in and improve the end-to-end Lifecycle of services, starting from Inception & design, deployment, and operations. Establish automation capabilities leveraging Cloud native solutions, to improve the Developer experience. Support activities, including System design consulting, developing software platforms and frameworks, capacity planning, and launch reviews. Willingness to roll up the sleeves and troubleshoot difficult issues and engage the Customer. Willingness to learn new AWS Services and other technologies as required. Systems Scalability and sustainability leveraging automation and strive to improve our systems with changes that improve reliability and velocity. Experience with Enterprise Cloud transformation and migration efforts. Actively participate and help guide customers on using Cloud-native design and architecture patterns. Provide Consultation on Technology infrastructure planning and engineering for assigned systems; Assesses the implications of technology strategies on infrastructure capabilities. Establish strategies to migrate Legacy applications by conversion to multiple Microservices and hosting on AWS Cloud platform. Leverage Cloud-native architecture components including Containers, immutable infrastructure, Microservices, Service Mesh etc., to build highly available and Fault tolerant applications. Conduct research on the global technology trends and their applicability to FEPOC products in support of our internal development teams and business initiatives. Promotes and ensures Modern application design, applies engineering best practices in the development and operations life cycle and mitigates vulnerabilities. Monitors and manages the Stability, Availability, and Performance of enterprise systems and platforms across IT domains. o (e.g., Systems, Network, Storage, Security) by analyzing systems to identify problems, trends, and opportunities for improvement. Automate end to end process to maintain (patches and upgrades) of our AWS Cloud ecosystem. Makes data-driven recommendations and decisions and continuously improves the overall efficacy and efficiency of our software delivery capabilities. Mentoring peers as well as engaging with others across teams and socializing solutions. Other Required Skills Understanding of Cloud Native Architecture Linux, Shell scripting, and general admin skills Network, Security, Plugins, & Storage Skills AWS skills: EC2, S3, EBS, EFS, IAM, VPC, Lambda, EKS, RedShift etc. Cloud and DevOps certifications, e.g., AWS Knowledge, Skills, and Abilities (KSAs) Knowledge of programming languages and web-based technologies. Ability to collaborate to solve technical problems across teams. Expert -Excellent communication skills both written and verbal. Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging. Licenses/Certifications AWS Cloud certifications, minimum of One is required. ***Lumen and / or its clients will not provide equipment (Laptop, monitor, etc.) to the selected contractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumen's client, allowing the user access to the required systems and technology. *** Lumen Solutions Group Inc. is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.