Information Technology Field Technician

Are You Someone Who Likes to Get Out From Behind a Desk?We’re looking for a hands-on IT Field Technician who enjoys variety, solving problems, working with technology, and being out in the field.This is not a traditional desk-based IT support role. You’ll travel to different client locations, work with your hands, install and troubleshoot equipment, and help keep client environments running smoothly. One day you may be troubleshooting a network issue, and the next you could be installing equipment, running cable, or working on a project at a new location.If you enjoy working with technology, getting your hands dirty, being up on ladders, using power tools, and having a different environment from day to day, we’d love to hear from you.What You’ll Do:Travel to various client sites to provide onsite IT support and servicesInstall, configure, troubleshoot, and maintain IT equipmentInstall and mount network and technology equipmentRun, terminate, and troubleshoot network cabling and data dropsAssist with network infrastructure and technology installationsUse hand tools and power tools to complete installations and projectsSafely work from ladders when installing or servicing equipmentDiagnose hardware, network, and connectivity issuesTroubleshoot problems independently and research solutions when neededWork alongside other technicians on larger projectsCommunicate directly with clients and provide professional, friendly serviceDocument work completed and maintain accurate service ticketsMaintain tools, equipment, inventory, and company vehicles in an organized conditionThis Role Requires You To Be Comfortable With:Traveling: You’ll be traveling to different client locations throughout the workweek. Every day may look a little different.Ladders: You’ll regularly use ladders to install and service equipment.Tools: You should be comfortable using hand tools and power tools or be willing to learn.Physical Work: This is an active position that requires standing, walking, bending, reaching, climbing, and lifting equipment weighing up to 50 pounds.Customer Interaction: You’ll represent our company at client sites, so professionalism, communication, and customer service are extremely important.What We’re Looking For:Previous IT, technical, cabling, telecommunications, low-voltage, or field service experienceCompTIA A+ or other relevant certifications are a plusBasic understanding of networking conceptsComfortable working with computers, hardware, and technologyComfortable using tools and learning new equipmentStrong troubleshooting and problem-solving skillsAbility to work independently while knowing when to ask for helpProfessional communication and customer service skillsReliable, dependable, and organizedValid driver’s license and reliable transportationComfortable traveling between multiple client locationsAbility to safely perform the physical requirements of the positionThe Ideal PersonYou don't need to know everything on day one. We’re looking for someone who is hungry, humble, and smart — someone who is curious, enjoys learning, takes pride in their work, and isn't afraid to roll up their sleeves and figure something out.Why Join Us?Hands-on technical experienceVariety from day to dayExposure to different technologies and client environmentsOpportunity to grow your technical skill setWork alongside an experienced technical teamPTO, 401(k) with 3% company match, health and dental insurancePay of $17-25/hourReady to apply?Quick apply with your resumeORGet a head start on the application process through our online portal here: