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Information Technology Help Desk

  • Information Technology Help Desk job type Posted on: Oct 30, 2026
  • Information Technology Help Desk experience level StevenDouglas
  • Information Technology Help Desk employment type Miami, Florida
  • Information Technology Help Desk salary Salary: $35 per hour
  • Information Technology Help Desk employment type Remote
  • Information Technology Help Desk salary Full-time
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Job Title :

Information Technology Help Desk

Job Type :

Full-Time

Job Location :

Miami Florida United States

Remote :

Yes

Jobcon Logo Job Description :

View Full Description
Level 1 Help Desk Support Technician (Contract)Location: OnsiteDuration: 6 Month Contract to hire (Potential Extension)Start Date: ImmediateM-F: 7am – 9pm ESTWeekends: 9am – 9pm EST (can work remote)OverviewDay to day:Printers and Outlook – most common issues to troubleshoot35-40 tickets per day – mix of phone/email/chat interactions (no in person support)1-2 years of experience (mix of certification/experience)–Technical acumen & customer service equally important Wants someone that:uses logic in problem solvinghas technical acumenassessing variables and eliminating variablesresourcefulness and actual thought/problem solvingvolume experience helps fast paced environments work – 8k interactions per month for whole teamOutlook troubleshooting Plus:ServiceNow exp Basic networking – CompTIA A+

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Jobcon Logo Position Details

Posted:

Oct 30, 2026

Reference Number:

10440_4463366625

Employment:

Full-time

Salary:

$35 per hour

City:

Miami

Job Origin:

APPCAST_CPC

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Level 1 Help Desk Support Technician (Contract)Location: OnsiteDuration: 6 Month Contract to hire (Potential Extension)Start Date: ImmediateM-F: 7am – 9pm ESTWeekends: 9am – 9pm EST (can work remote)OverviewDay to day:Printers and Outlook – most common issues to troubleshoot35-40 tickets per day – mix of phone/email/chat interactions (no in person support)1-2 years of experience (mix of certification/experience)–Technical acumen & customer service equally important Wants someone that:uses logic in problem solvinghas technical acumenassessing variables and eliminating variablesresourcefulness and actual thought/problem solvingvolume experience helps fast paced environments work – 8k interactions per month for whole teamOutlook troubleshooting Plus:ServiceNow exp Basic networking – CompTIA A+

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