TCI has an immediate need for an IT QA Analyst for our client in Louisville, KYThis role is a hybrid role with 2 days onsite/week in Louisville.The IT QA Analyst will be on an Agile team to identify defects, verify functionality, and collaborat with development teams on software applications to deliver reliable and user-friendly applications.RESPONSIBILITIES INCLUDES (but not limited to):Develop, maintain, and execute test plans, test cases, and test scripts. Log, track, and manage defects using defect tracking tools. Verify fixes for defects. Conduct regression tests to ensure that new changes have not adversely affected existing functionalities. Ensure the software meets all requirements and standards before release by reviewing system requirements and tracking quality assurance metrics.Work closely with developers, product owners, and other stakeholders to understand requirements and design tests accordingly.Document test cases, test results, and other QA activities. Report to team on test outcomes and progress. Suggest improvements in the software development process, testing strategies, and tools to enhance product quality.Coordinate and sometimes facilitate user acceptance testing with end-users or stakeholders.Actively supports and complies with all components of the compliance program.Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.QUALIFICATIONS:Minimum of a High school diploma required.2-5 years of experience in software testing or quality assurance roles.Understanding of software QA methodologies, tools, and processes. Experience with different testing methodologies (manual, automated, black-box, white-box, integration, system, end-to-end, regression, user acceptance testing).Excellent interpersonal, oral, and written communication skills.Must be detail oriented and self-motivated.Excellent customer service skills.Strong analytical and problem-solving skills to identify, diagnose, and report bugs or issues.DESIRED (nice to have) Qualifications:ISTQB (International Software Testing Qualifications Board) certification or equivalent is desirable but not required.Bachelor Degree is preferred