Overview
Accepting applications
Open & closing dates

05/24/2024 to 06/03/2024

Salary

$139,395 - $181,216 per year

Pay scale & grade

GS 14

Location

1 vacancy in the following location:
Washington, DC
1 vacancy
Remote job

No

Telework eligible

Yesas determined by the agency policy.

Travel Required

Occasional travel - Some travel will be required

Relocation expenses reimbursed

YesRelocation Expenses may be provided.

Appointment type

Permanent

Work schedule

Full-time

Service

Competitive

Promotion potential

14

Job family (Series)

2210 Information Technology Management

Supervisory status

No

Security clearance

Top Secret

Drug test

Yes

Position sensitivity and risk

Critical-Sensitive (CS)/High Risk

Trust determination process

National security

Announcement number

CA-2024-0187

Control number

792971100
Summary

This position is located in the Office of Consular Systems and Technology, Bureau of Consular Affairs, Service Operations (CA/CST/SO). CST provides a full range of systems support for the consular function worldwide through the planning, design, development, implementation, installation, and ongoing support of information technology systems and services.

TO LEARN MORE ABOUT CONSULAR AFFAIRS VISIT: https://www.state.gov/about-us-bureau-of-consular-affairs/

Help
This job is open to
The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

This public notice is to gather applications that may or may not result in a referral or selection.

Help
Duties
The incumbent facilitates achievement of the Department's long range plans relating to the establishment, design, implementation and use of data processing systems and world-class applications for mission achievement
The incumbent manages the Information Assurance (IA) and cybersecurity posture of operational database systems to include the continued improvement and integration of security and threat detection capabilities
The incumbent leads the design and management of Enterprise databases and data access IT capabilities that enable the secure authorized access to information
The incumbent leads the security of systems and IT infrastructure that provide the storage and management of the security and confidentiality of personal identities and consular adjudication decisions
Help
Requirements
Conditions of Employment
U.S. Citizenship is required.
Incumbent will be subject to random drug testing.
Must be able to obtain and maintain a Top Secret security clearance.
Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: www.dhs.gov/E-Verify/
Qualifications

This serves as public notice for the use of OPM's Direct Hire Authority. Applicants who meet the qualification requirements will be forwarded to the selecting official for consideration. Applicants must meet all the qualification requirements described below by the closing date of this announcement.

Applicants applying for the GS-14 grade level must meet the following requirements:

Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:

Attention to Detail - make decisions or recommendations that significantly influence important agency IT policies or programs
Customer Service - apply new developments to previously unsolvable problems
Oral Communication - develop and present reports, correspondence and briefings
Problem Solving - administer large scale database management systems for mission-critical functions

AND

Have at least 1 full year of specialized experience equivalent to the GS-13 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position.

Qualifying specialized experience must demonstrate the following:

Experience with developing and executing a strategic vision and roadmap for a service desk program.
Experience with developing and implementing policies, procedures, and guidelines to streamline incident management processes and enhance efficiency.
Experience with project management of large-scale government IT programs or services.
Experience with implementing and managing an IT Service Management (ITSM) framework.
Experience in working with budgets exceeding $25 million

NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-14 position.

Education

Education requirements do not apply to this vacancy announcement.

Additional information

For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov.
If eligible, telework and/or remote work agreements may be permitted with supervisory approval. Please note that any approved remote work arrangement is subject to the locality pay area of the alternative telework worksite.
Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.
A recruitment incentive may be authorized.

Benefits
How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Under the provisions of the Direct-Hire Authority, veterans' preference and traditional rating and ranking of applications does not apply. For this announcement, all applicants will be assessed to determine if they meet the qualifications for this position, specifically the education, specialized experience, and knowledge, skills, and abilities (KSAs) necessary to perform the work of the position. All applications that meet the required qualifications will be referred to the selecting official in the order in which the applications were received.

Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity.

Your qualifications will be evaluated on the following KSAs and other characteristics that are relevant to the duties of this position and must be fully supported by information in your resume:

Knowledge of, and experience with, basic computer applications
Knowledge of information technology specialty areas (e.g., application systems design)
Knowledge of and experience in computer systems
Ability to use computer-based applications
Knowledge of Computer Operations
Knowledge of information technology life cycle management concepts

Agency and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be well qualified for the position to receive consideration for selection priority. Candidates are considered well qualified if their knowledge, skills, and abilities (KSAs) exceed the minimum qualifications described in the announcement.

You may preview questions for this vacancy.

Help
Required Documents

All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.

1. Resume showing relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualification determinations and must support your answers to the completed online assessment questions.

2. Veterans' Preference Documentation, if applicable. Veterans preference does not apply to this vacancy. Any supporting documentation received from veterans will be retained to document veterans status for appointment purposes, if selected.

To claim 5-point preference, submit a copy of your DD-214 Certificate of Release or Discharge from Active Duty.
To claim 10-point preference, submit all required documentation outlined on the SF-15 (Application for 10-Point Veteran Preference) to support your claim (e.g., DD-214, official statement from the Department of Veterans Affairs, etc.). If we cannot verify your 10-point preference claim, your application will be reviewed for 5-point preference.
To claim 10-point derived preference (i.e., spouses, widows, widowers or mothers of veterans), submit a completed SF-15 and all required documentation listed on the SF-15 to support your claim.
To claim 0-point Sole Survivorship preference, submit a copy of your DD-214 or another form of official documentation showing that your discharge or release from active duty occurred on or after August 29, 2008 and was based on a sole survivorship discharge.

For all preference claims:
DD-214 Member 4 copies are preferred and must show the dates of service, type of discharge, and any qualifying service campaign medals.
For more veterans preference information, visit the USAJOBS Help Center.

3. ICTAP/CTAP documentation, if applicable. Visit our agencys ICTAP and CTAP sites for required documentation.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help
How to Apply

Prepare your application in USAJOBS

To start your application, click Apply and well walk you through the process to attach a resume and any required documents.

During the application process you can review, edit, delete, and update your information. Well automatically save your progress as you go, so you wont lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.

STEP 1: Select the \\\\\\\\\\\\\\\"Apply\\\\\\\\\\\\\\\" button and follow the instructions to register or sign into USAJOBS.

STEP 2: Submit your resume. Please see the Required Documents section for specific information that should be outlined in your resume.

STEP 3: Complete the online assessment questions.

STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section.

To learn how to view the status of your submitted supporting documentation and application, visit the Application Instructions section of our agencys Civil Service selection process site.

Technical assistance with your on-line application is available through the Help Desk at mgshelp@monster.com or by calling (866) 656-6830 between the hours of 7:00 a.m. and 7:00 p.m. ET

Alternate Application Procedures

If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.