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INFORMATION TECHNOLOGY SPECIALIST I

  • ... Department of Rehabilitation
  • ... Dallas, Capellen, United States
  • ... Full time
  • ... Salary: 9643 per year
  • Posted on: Feb 01, 2024
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INFORMATION TECHNOLOGY SPECIALIST I   

JOB TITLE:

INFORMATION TECHNOLOGY SPECIALIST I

JOB TYPE:

Full-time

JOB LOCATION:

Dallas Capellen United States

Yes

JOB DESCRIPTION:

Job Description and Duties

This position is located in the city of Sacramento.

This is a continuance of previous advertisement originally posted. Previous applicants remain under consideration and do not need to reapply.
COVID-19 Impacts to Working at DOR
DOR is closely monitoring the status of COVID-19 and ensuring our staff are supported in a safe work environment. While working on-site at any DOR facility, employees must follow current COVID-19 health orders issued by the California Department of Public Health or local health jurisdiction. DOR offers a hybrid work environment including in-office and remote work options for various positions.

Under the direction of the of the Information Technology Supervisor II, the Information Technology Specialist (ITS) I is responsible for independently planning and implementing virtualization and cloud technologies, cloud storage, Microsoft technologies and server platforms, remote access solutions, File and Print services, data backup and recovery, Cisco and Meraki wired and wireless technologies, and Microsoft Teams communications systems. The (ITS) I implements new information technology and solutions based upon emerging technologies that may not currently be in use at the Department. These technologies include but are not limited to cloud computing, system automation, new tools, and capabilities to further support the Departments program functions. The (ITS) I maintains and upgrades existing information technology systems to ensure the continued confidentiality, integrity, interoperability, and availability of these systems departmentwide while maintaining user satisfaction and acceptable service levels are achieved for systems and services provided by the Information Technology Services Division (ITSD). The (ITS) I functions as both a team leader on large and complex projects as well as works independently as an expert technical resource.

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is eligible for a hybrid telework schedule for employees who can satisfactorily perform their essential work functions independently and remotely. Specific telework schedules may be discussed further during the interview process. Telework is only available to residents of California.

Job Code #:
JC-390230
Position #(s):
813-008-1402-018
Working Title:
IT Specialist I
Classification:
INFORMATION TECHNOLOGY SPECIALIST I
$5,960.00 - $7,988.00 A
$6,554.00 - $8,784.00 B
$7,197.00 - $9,643.00 C
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

DOR administers the largest vocational rehabilitation program in the country. We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work. DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.

DOR is committed to recruiting and retaining a talented and skilled workforce that reflects the diversity of communities that exist in California and values fairness and inclusion. Diversity encompasses characteristics including, but not limited to, race, color, ethnicity, national origin, language, religion, age, disability, sexual orientation, gender, gender identity and expression, socioeconomic status, veteran status, criminal history, and family structures.

Our work at DOR is guided by the following core values:
  • We believe in the talent and potential of individuals with disabilities.
  • We invest in the future through creativity, ingenuity, and innovation.
  • We ensure our decisions and actions are informed by interested individuals and groups.
  • We pursue excellence through continuous improvement.
  • We preserve the publics trust through compassionate and responsible provision of services.

VISION STATEMENT:
Employment, independence, and quality for all Californians with disabilities.

MISSION STATEMENT:
DOR works in partnership with consumers and other stakeholders to provides services and advocacy resulting in employment, independent living, and equality for individuals with disabilities.

People with disabilities are encouraged to apply.

Please visit our website to learn more about DOR and our mission.

Department Website: http://www.dor.ca.gov

Special Requirements

Include JC#XXXXX / POS#813-008-1402-018 on your State Application (STD678) in the \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"Examination(s) or Job Title(s) for which you are applying\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\" section found under the Questions tab of your CalCareer application template. Applicants who do not submit the required information may not be considered for this job.

Employment Application (STD.678):
It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 2/15/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:


Department of Rehabilitation
Attn: Personnel
721 Capitol Mall
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:


Department of Rehabilitation
Personnel
721 Capitol Mall
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -
    In addition to the State Examination/Employment Application (STD 678), applicants are required to submit a Statement of Qualifications (SOQ). The SOQ is a narrative discussion of how an applicants education, training, experience, and skills meet the qualifications listed in this section. Cover letters and resumes do not take the place of the SOQ. Applications received without the SOQ will be disqualified.
    These guidelines must be followed when completing the SOQ:
    • Include your first and last names and the title, Statement of Qualifications, at the top of the first page.
    • Responses must be no more than two pages in length and in no less than Arial 12-point font size.
    • Address the questions separately, indicating the corresponding number, and include specific examples.

    In your SOQ, address the following questions:
    1. Experience with implementing and administrating O365 and Azure Cloud Infrastructure and Servers.
    2. Describe your experience implementing, configuring, monitoring Meraki and Cisco switches, access points, and SD-WAN edges.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: http://www.dor.ca.gov

Hiring Unit Contact:
Jessica Cervantes
(916) 558-5628
Jessica.Cervantes@dor.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Office of Civil Rights
(916) 558-5850
Civil.Rights@dor.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details

POSTED:

Feb 01, 2024

EMPLOYMENT:

Full-time

SALARY:

9643 per year

SNAPRECRUIT ID:

S-1707126781-2d4b9bdb5dd12b3ef066947c06604fa4

LOCATION:

Capellen United States

CITY:

Dallas

Job Origin:

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Job Description and Duties

This position is located in the city of Sacramento.

This is a continuance of previous advertisement originally posted. Previous applicants remain under consideration and do not need to reapply.
COVID-19 Impacts to Working at DOR
DOR is closely monitoring the status of COVID-19 and ensuring our staff are supported in a safe work environment. While working on-site at any DOR facility, employees must follow current COVID-19 health orders issued by the California Department of Public Health or local health jurisdiction. DOR offers a hybrid work environment including in-office and remote work options for various positions.

Under the direction of the of the Information Technology Supervisor II, the Information Technology Specialist (ITS) I is responsible for independently planning and implementing virtualization and cloud technologies, cloud storage, Microsoft technologies and server platforms, remote access solutions, File and Print services, data backup and recovery, Cisco and Meraki wired and wireless technologies, and Microsoft Teams communications systems. The (ITS) I implements new information technology and solutions based upon emerging technologies that may not currently be in use at the Department. These technologies include but are not limited to cloud computing, system automation, new tools, and capabilities to further support the Departments program functions. The (ITS) I maintains and upgrades existing information technology systems to ensure the continued confidentiality, integrity, interoperability, and availability of these systems departmentwide while maintaining user satisfaction and acceptable service levels are achieved for systems and services provided by the Information Technology Services Division (ITSD). The (ITS) I functions as both a team leader on large and complex projects as well as works independently as an expert technical resource.

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is eligible for a hybrid telework schedule for employees who can satisfactorily perform their essential work functions independently and remotely. Specific telework schedules may be discussed further during the interview process. Telework is only available to residents of California.

Job Code #:
JC-390230
Position #(s):
813-008-1402-018
Working Title:
IT Specialist I
Classification:
INFORMATION TECHNOLOGY SPECIALIST I
$5,960.00 - $7,988.00 A
$6,554.00 - $8,784.00 B
$7,197.00 - $9,643.00 C
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

DOR administers the largest vocational rehabilitation program in the country. We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work. DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.

DOR is committed to recruiting and retaining a talented and skilled workforce that reflects the diversity of communities that exist in California and values fairness and inclusion. Diversity encompasses characteristics including, but not limited to, race, color, ethnicity, national origin, language, religion, age, disability, sexual orientation, gender, gender identity and expression, socioeconomic status, veteran status, criminal history, and family structures.

Our work at DOR is guided by the following core values:
  • We believe in the talent and potential of individuals with disabilities.
  • We invest in the future through creativity, ingenuity, and innovation.
  • We ensure our decisions and actions are informed by interested individuals and groups.
  • We pursue excellence through continuous improvement.
  • We preserve the publics trust through compassionate and responsible provision of services.

VISION STATEMENT:
Employment, independence, and quality for all Californians with disabilities.

MISSION STATEMENT:
DOR works in partnership with consumers and other stakeholders to provides services and advocacy resulting in employment, independent living, and equality for individuals with disabilities.

People with disabilities are encouraged to apply.

Please visit our website to learn more about DOR and our mission.

Department Website: http://www.dor.ca.gov

Special Requirements

Include JC#XXXXX / POS#813-008-1402-018 on your State Application (STD678) in the \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"Examination(s) or Job Title(s) for which you are applying\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\" section found under the Questions tab of your CalCareer application template. Applicants who do not submit the required information may not be considered for this job.

Employment Application (STD.678):
It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 2/15/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:


Department of Rehabilitation
Attn: Personnel
721 Capitol Mall
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:


Department of Rehabilitation
Personnel
721 Capitol Mall
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -
    In addition to the State Examination/Employment Application (STD 678), applicants are required to submit a Statement of Qualifications (SOQ). The SOQ is a narrative discussion of how an applicants education, training, experience, and skills meet the qualifications listed in this section. Cover letters and resumes do not take the place of the SOQ. Applications received without the SOQ will be disqualified.
    These guidelines must be followed when completing the SOQ:
    • Include your first and last names and the title, Statement of Qualifications, at the top of the first page.
    • Responses must be no more than two pages in length and in no less than Arial 12-point font size.
    • Address the questions separately, indicating the corresponding number, and include specific examples.

    In your SOQ, address the following questions:
    1. Experience with implementing and administrating O365 and Azure Cloud Infrastructure and Servers.
    2. Describe your experience implementing, configuring, monitoring Meraki and Cisco switches, access points, and SD-WAN edges.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: http://www.dor.ca.gov

Hiring Unit Contact:
Jessica Cervantes
(916) 558-5628
Jessica.Cervantes@dor.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Office of Civil Rights
(916) 558-5850
Civil.Rights@dor.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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