Job Title: Client Support - Associate (IT Specialist)
Duration: 03 Months Contract (Possibility of Extension)
Location: Loveland, CO (Onsite)
Pay: $26-28/hr. on W2 without any benefits/holiday/vacation
Work schedule and Shift Timing : Monday - Friday | 08:00 am- 05:00 pm
Job Description:
The IT Specialist (Contractor) provides frontline technical support for corporate infrastructure and enterprise applications. This role supplements internal IT teams by delivering hands‑on and remote technical support to internal customers while adhering to company policies, security standards, and IT best practices.
Minimum Qualifications
5+ years of hands‑on experience supporting enterprise IT environments
Windows desktop configuration, deployment, and troubleshooting
PC hardware installation, configuration, and repair
Desktop and peripheral troubleshooting
Mobile devices (iOS, Android smartphones and tablets)
Microsoft Office applications
Audio/visual support for enterprise conferencing systems
Strong organizational skills with the ability to manage multiple priorities, maintain accurate ticket notes/documentation, and follow standardized processes.
Demonstrated team collaboration and customer service skills; able to communicate clearly with end users and cross‑functional partners (Leaders, HR, Operations, Shared Services, vendors).
Experience working in an ITSM/ticketing environment and adhering to service levels, escalation paths, and knowledge management practices.
Ability to work independently with limited supervision
Ability to proactively communicate challenges, delays, barriers, and identify solutions to drive change
Ability to travel locally within the assigned region as needed
Experience supporting distribution center or warehouse environments.
Preferred Qualifications
Industry certifications such as CompTIA A+ or Microsoft certifications
Foundational networking knowledge (WLAN, LAN, TCP/IP, VLANs, routing)
Network and endpoint troubleshooting experience
Active Directory user and basic OU administration
Windows server environments (modern and legacy)
Core networking services (DHCP, DNS, TCP/IP)
Experience with enterprise endpoint, security, VPN, or VDI tools
Physical Requirements
Frequently stand, walk, sit, and manipulate IT equipment
Occasionally drive, lift, carry, push/pull, climb, kneel, bend, reach, twist, and stoop
Ability to lift and carry up to 50 lbs. occasionally
Continuous manual dexterity for typing and use of IT and office equipment
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