Information Technology Supervisor

Greensboro, NC (100% Onsite)6 month contract to hireMust have prior experience working in a hospital or healthcare IT environmentJob DescriptionInsight Global's client is seeking an IT Supervisor to help lead and transform a growing Field Services operation supporting hospitals, clinics, and healthcare facilities across the region.This is a highly visible leadership opportunity for someone who understands healthcare IT, enjoys building relationships, and wants to have a direct impact on how technology support is delivered across a large healthcare network.Required QualificationsExperience working in a hospital or healthcare IT environmentStrong customer-facing communication and relationship-building skillsExperience supporting infrastructure, networking, or field services operations2-3+ years of experience with switches, network equipment, printers, and scannersAbility to lead through ambiguity and drive operational improvementsStrong accountability, professionalism, and problem-solving skillsMust currently reside in Greensboro, NC or be willing to relocateWhat You'll DoLead field services operations supporting approximately 174 healthcare facilitiesManage and coordinate two direct-report managers overseeing a team of 27+ field service techniciansDesign and optimize facility rounding schedules and coverage plansServe as a key liaison between IT leadership and hospital leadership teamsCoordinate resources during major incidents and operational disruptionsDrive process improvements and help build a scalable field services modelBuild strong relationships with facility leaders and clinical stakeholdersHelp shape and professionalize a growing field services organizationPreferred QualificationsPrior leadership, supervisory, or team lead experienceCisco networking experienceServiceNow experienceExperience supporting multiple locations or distributed environmentsMajor incident management experience