Information Technology System Administrator

IT System AdministratorNorwalk, CT (Hybrid Position)Full Time, Permanent PositionStrong Overall Benefits Package + Bonus + Potential Sign On BonusOverviewOur client, a venture capital and investment firm firm is seeking a hands-on IT Infrastructure System Administrator to join its in-house technology team. In this role, you will work on all things IT infrastructure while operating as a true IT generalist across systems, networking, cloud technologies, security, endpoints, and day-to-day user support.Key Responsibilities• Manage and support day-to-day technology operations across Windows systems, endpoints, servers, networking, cloud services, and security tools• Administer Microsoft 365 and Intune while assisting with device management, user access, configurations, and related support needs• Provide hands-on technical support to employees, resolving issues involving hardware, software, applications, connectivity, and end-user systems• Monitor and maintain Windows desktop and server environments, addressing performance, access, and system-related issues as they arise• Support network infrastructure, including firewalls, connectivity, and related technologies across the organization• Assist with the continued evolution of the firm's cloud environment and support the adoption of additional cloud-based technologies• Contribute to infrastructure upgrades, system migrations, technology implementations, and other IT improvement initiatives• Partner with outside vendors, managed service providers, and other technology resources to resolve issues and support ongoing projects• Help strengthen the firm's overall security posture by supporting security tools, controls, and technology-related initiatives• Investigate technical problems, determine root causes, and drive issues through resolution with a practical, solutions-oriented approach• Maintain accurate technical documentation and help refine internal IT processes, procedures, and standards• Support a broad range of systems administration needs while gradually taking on additional responsibility across infrastructure, security, networking, and cloud technologiesQualifications• 2-5+ years of experience working in systems administration, infrastructure support, IT operations, technical support, or a related hands-on technology role• Working knowledge of Microsoft 365, Intune, Windows environments, servers, networking, endpoint technologies, firewalls, cloud platforms, and IT security• Strong problem-solving and troubleshooting skills with the ability to work through technical issues in a structured and thoughtful manner• Broad interest in infrastructure technology with the flexibility to work across different systems and technical disciplines• Comfortable operating in a smaller, collaborative IT environment where responsibilities may span multiple areas• Strong communication skills and the ability to provide professional, effective support to technical and non-technical users• Organized, dependable, and able to manage both immediate support requests and longer-term technology projects• Curious and adaptable with a strong desire to continue learning new technologies and expand technical responsibilities over time