Infrastructure Disaster Recovery Service Delivery Manager Apply
Job Mode: Hybrid
Key Responsibilities:
Serve as Infrastructure spokesperson during Disaster Recovery events, facilitating communication across Northern Trust groups.
Understand and assess connections between applications and underlying infrastructure mechanisms for cloning solutions and validating recovery scenarios.
Represent Infrastructure towers in DR meetings, providing updates on capabilities and issues.
Coordinate high availability and failover resiliency mechanisms across application and infrastructure stacks.
Manage DR Plans and DR testing, ensuring timely updates and successful execution of tests.
Serve as POC for DR testing and incident management across Infrastructure teams.
Integrate DR automation solutions, reducing overall recovery time for Infrastructure services.
Lead and support innovation and technology experiments across private, public, and hybrid cloud environments.
Analyze and communicate technical and operational data during DR events for risk management and process improvements.
Ensure quality and accuracy of Disaster Recovery documentation (plans, training, procedural artifacts).
Coordinate and guide comprehensive testing strategies, leveraging data analytics and automation.
Remediate infrastructure gaps identified by audits or internal DR assessments.
Share insights and learnings from Infrastructure meetings with management.
Key Skills:
Disaster Recovery (DR) Planning and Business Continuity Planning (BCP)
DR Testing (including failover and recovery validation)
Infrastructure Architecture and Application Development Architectures
Technical Problem Solving and System Analysis
Automation experience (including DR automation)
High Availability & Failover Mechanisms
Cloud Technologies (private, public, hybrid)
Security Concepts (Replication, Backups, Access Management, Network Segmentation)
Stakeholder Management and Cross-functional Collaboration
Regulatory and Compliance Frameworks (for disaster recovery)
Agile Development environment experience
Project Management and Communication skills
Data Analytics for risk management and process improvement
Experience with VMware vRO, ServiceNow, and Fusion (a plus)
Qualifications:
Bachelor’s Degree in Information Technology, Computer Science, or related discipline.
7+ years of experience as an Infrastructure Engineer at an enterprise scale.
5+ years of Disaster Recovery experience, including testing and planning.
5+ years of project management and technical leadership experience.
Practical experience in both technology infrastructure and application development architectures.
Experience in Agile environments and the integration of DR automation solutions.
Familiarity with financial or regulatory domains is a plus.
Knowledge of VMware vRO, ServiceNow, and Fusion is advantageous.