The Infrastructure Architect is responsible for researching, planning and installing Enterprise Solutions that could compreise of networking or software technologies and supporting life safety systems that directly impact the public.

Team is looking for a solid mid-level team member who brings 6-10 years of hands-on networking experience. The best candidate will be someone who is looking for long term professional growth opportunities, possesses a 4-year degree in a computer science or other technology discipline, and/or industry certifications. At a minimum, a 4-year degree in any discipline is strongly desired.

Requires experience, creativity and multi-tasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center. Individual is able to work without assistance; is able to manage medium complexity work efforts; has some industry experience; can provide limited leadership to others.

The Infrastructure Architect is responsible for researching, planning and installing Enterprise Solutions that could comprised of networking or software technologies and supporting life safety systems that directly impact the public. Assesses existing network, software, and current solutions and makes recommendations based on product specifications and best cybersecurity practices. Configures equipment and software to meet business needs, trains others on the solution, and documents the solution for ongoing support. Functions as part of a team on larger projects, or individually provides the services on support visits or smaller projects. Provides technical support and assists with the design of Infrastructure solutions. Requires experience in the technical services and support field as well as experience in systems and network administration (DHCP, DNS, routers, firewall, etc.)

- Responds to Tiers 1 and 2 network and software support requests.

- Communicates effectively with teammates and customers of varying levels of technical expertise.

- Responds to all break/fix requests associated with network resources.

- Designs extensions of and connections to the campus network.

- Assists with configuration and deployment of new/replacement network hardware and communications infrastructure.

- Maintains up-to-date project and architecture documentation.

- Maintains up-to-date inventory and maintenance records.

- Monitors network resources for faults and traffic anomalies.

- Resolves connection issues between users and resources.

- Maintains detailed change history of network changes.

- Supports ITS Field Maintenance with communicationsand#39; implementation and troubleshooting.

- Supports team efforts to improve cybersecurity controls and defenses.

- Supports team efforts for threat hunting and mitigation.

- Manages time and resource constraints.

Certifications and 4-year degree heavily preferred

General Information Technology - Required - 10 Years

Cisco Routing and Switching - Required - 5 Years

VLAN Management - Required - 5 Years

Network Design - Required - 2 Years

Subnetting - Required - 5 - Years

Routing Protocols (BGP, OSPF, etc.) - Required - 4 Years

Authentication (Radius, TACACS, etc.) - Required - 2 Years

Firewall Administration - Required - 5 Years

VPN and Remote Access Technologies - Required - 2 Years

Network Security - Highly desired - 2 Years

DNS/DHCP - Nice to have - 2 Years

Network Monitoring - Nice to have - 2 Years

Network Cable Management - Nice to have 2 Year

FMC/Firepower - Nice to have - 2 Years

Solutions Design build - Nice to have - 3 Year

Integration Troubleshooting - Must have 2 Years

Cybersecurity - Highly desired - 2 Years

Software Integrationand#39;s - Nice to have - 2 years

General Information Technology Required 10 Years

Cisco Routing and Switching Required 5 Years

VLAN ManagementRequired 5 Years

Network DesignRequired 2 Years

Subnetting Required 5 Years

Routing Protocols Required 4 Years

Authentication Required 2 Years

VPN and Remote Access Technologies Required 2 Years

Network Security Highly desired 2 Years

DNS/DHCP Nice to have 2 Years

Network Monitoring Nice to have 2 Years

Network Cable Management Nice to have 2 Years

Firepower Nice to have 2 Years

Solutions Design buildNice to have 2 Years

Integration Troubleshooting Nice to have 2 Years

Cybersecurity Highly desired 2 Years

Software Integrations Nice to have 2 Years