Infrastructure Technician

Infrastructure Technician (IT Support & Infrastructure)Location: Verona, PA (Pittsburgh area)Work Arrangement: 100% on-siteEmployment Type: Full-time, direct hire*This role does not support C2C*About Our ClientOur client is one of the nation’s largest independent branded beverage manufacturers, with more than $1 billion in annual sales. Its consumer brands are sold through grocery, mass, club, convenience and foodservice channels, and it runs a national network of manufacturing and distribution facilities.The OpportunityThis isn’t a help desk job. As the only IT professional at the Verona manufacturing plant, you’ll own all local IT, from the plant floor to the front office. You’ll keep users productive, maintain the site’s servers, network and virtualization environment, and lead infrastructure projects with outside vendors. You’ll have the backing of a corporate infrastructure team while having real ownership of your site.What You’ll DoProvide hands-on end-user support for hardware, software, printers, mobile devices and accounts, both in person and remotelyAdminister and maintain Windows Server and the Hyper-V virtualization environmentSupport and help with VMware/vSphere upgradesManage Office 365 / Microsoft 365, including user accounts, licensing, email and TeamsMaintain Active Directory, permissions and security groupsSupport site networking, including LAN, switching, VPN and wireless, with Cisco and some Azure exposureCoordinate and oversee third-party vendors on projects such as network switch replacementsTroubleshoot issues affecting plant and office operations and see them through to resolutionKeep documentation, asset inventory and site procedures up to dateCommunicate clearly with plant leadership, end users and the corporate IT teamWhat You Bring3–5+ years of hands-on IT support and infrastructure experience (beyond help desk alone)Strong experience with Windows Server and Hyper-VOffice 365 / Microsoft 365 administration experienceExposure to Cisco networking and/or Microsoft AzureWorking knowledge of Active Directory and core networking (LAN, VPN, switching)Ability to work independently, prioritize, and own outcomes without day-to-day oversightBachelor’s degree or equivalent hands-on experienceCertifications are not requiredNice to HaveVMware/vSphere experience, including upgradesExperience supporting a manufacturing, plant or industrial environmentExperience coordinating vendor-led infrastructure projectsFamiliarity with SQL Server or Microsoft DynamicsWho Thrives HereSelf-driven: You find the work and finish it without waiting to be askedFlexible: You’re comfortable fixing a laptop in the morning and running a server upgrade in the afternoonMulti-hat: You enjoy breadth and like learning on the jobSteady communicator: You keep users, leadership and vendors informedAdditional DetailsFully on-site in Verona, PA; this role is not remote or hybridOccasional travel (under 10%)Candidates must be authorized to work in the U.S. without current or future sponsorship