Inside Account Manager For Federal SalesConnection, a Fortune 1000 Global Technology Solutions Provider, is adding to our passionate sales team serving the IT needs of Federal Agencies and the US Military. With more than 25 years of service to the Federal Government, Connection is the proven, premier partner for procuring mission-critical IT solutions across the country with technology that enhances growth, elevates productivity, and empowers innovation. The Inside Account Manager for Federal Sales is an opportunity to exercise your sales skills with your own customers and also support members of the sales team with day-to-day activities and customer requests. The Inside Account Manager is an integral member of the sales team and assists in sales growth and account retention. If you want to join our culture of integrity, teamwork, and mutual success, we would love to speak with you!Do you believe in delivering exceptional customer service?Do you strive for excellence every day in all that you do?Are you a people person who has a knack for establishing and growing relationships?Would you like to be rewarded for the hard work you put in?Do you want to be part of an amazing Team who is committed to your continued success?Are you looking for a career instead of just a job?If so, then read on...Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.ResponsibilitiesWhat Connection Offers You:Comprehensive training program - we invest heavily in the success of our Inside Account ManagersOngoing training to keep up to date on the ever-changing tech worldGuaranteed base salary + UNCAPPED commissionsPartner product specialists to help you close salesGenerous paid vacation, medical, dental and vision benefitsMonday through Friday 8:30-5:30 work scheduleTechnical experts available to assist in closing salesTuition Reimbursement and 401k with matchingWhat You Bring to Connection:A strong drive to succeedAbility to proactively find business opportunities within existing customer baseAn understanding that in business the word no only means "not yet"World-class customer serviceThe desire to build, grow and forge lasting relationships with your customersAbility to manage multiple prioritiesSuperb communication skillsProficiency with computer programsOrganized state of mind with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlinesWhat is a typical day?Cold call and prospect customers within a specified set of accounts within Department of Defense (DOD) and civilian Federal agencies, to forge relationships and uncover opportunities to grow and maintain your book of business.Meet or exceed daily call and talk time targets with customers.Present key selling points, features, and benefits of technology products and services while focusing on the customer's needs and expectations.Provide superior customer service to customers during the order fulfillment processEngage internal and external resources, including technology partners, to develop IT solutions to meet customer needs.Listen attentively and respond effectively to customers to meet their needs and address concerns.Engage appropriate company resources to provide appropriate pricing for customers while maintaining maximum profit margin and ensure accuracy of information based on proposed solution.Demonstrate skillful negotiation with customers and key stakeholders across organizations.Successfully overcome customer's objections and close salesAttend internal and external training to keep apprised of the most up to date and state of the art technology solutions.Act as a support resource for day-to-day transactions to allow the Account Manager the time and opportunity to expand their business.Minimizes problem order situations by proactively following up on open orders and customer service issues for resolution.Prepare quotes and RFPsIndependently plan and organize your daily work schedule and activities.This position works in person at our Rockville, MD officeMinUSD $20.19/Hr.MaxUSD $25.48/Hr.QualificationsRequirements:Associate's degree required, Bachelor's degree in Business Administration or Technology preferredPrior sales experience strongly preferredStrong ability to build relationships and foster account growthMust be able to work independently to develop sales opportunitiesApplicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a "live person."