Inside Sales RepresentativeHolbrook Auto Parts has been serving the Detroit area for over 75 years as an ASE Certified service and parts shop. With multiple locations, we pride ourselves in offering high-quality, tested used automotive parts and unbeatable service.Role Description: The Inside Sales Representative is tasked with engaging with assisting current and prospective customers with sales of product and/or services, pricing or part questions, or order and shipping information. Familiarity with the automotive parts sector, along with exceptional organizational and communication abilities, is also essential for this role.Responsibilities:Drive revenue growth through proactive promotion of both new and established products.Proactively reach out to current clientele to evaluate inventory needs and initiate sales discussions.Guide customers through product and service offerings, addressing inquiries on parts, pricing, and services.Identify and nurture relationships with potential clients to foster new business opportunities.Deliver consistent customer and technical support to maintain satisfaction among existing accounts.Efficiently handle order processing tasks, including order entry, accuracy checks, and shipping details.Identify and capitalize on opportunities for upselling and negotiation of pricing.Communicate vital information to customers, including unit prices, shipping schedules, and any relevant delays.Offer advice on part substitutions or modifications when requested items are unavailable.Assumes other duties as assigned.Qualifications:[High School graduate or equivalent]