Inside Sales and Customer Service

Inside Sales And Customer ServiceWe're looking for someone who's passionate about putting the customer first. If you enjoy helping others succeed, love solving problems, and want to play a part in building up our local community, you'll fit right in here. In this role, you'll support our customers from contractors to manufacturers helping them get the tools, support, and solutions they need to do their best work. Experience in the electrical field or with Allen Bradley/Rockwell Automation equipment is a big plus, but attitude and a desire to grow with us matter most. We're a down-to-earth team that values initiative, collaboration, and people who care. If you bring the curiosity, we'll bring the coaching.Reports to: Profit Center ManagerMinimum Qualifications:Communication ProficiencyAdditional Competencies:Customer/Vendor FocusPersonal Effectiveness/CredibilityTechnical CapacityTeamworkDetail-OrientedFlexibilityA "Customer First" Mindset genuinely driven to help people succeedPreferred Qualifications:Bachelor's degree in a technical or business discipline, or equivalent experienceFamiliarity with Computers and Microsoft ProductsTwo years of experience in the electrical industry or similar fieldExperience with Rockwell Automation/Allen Bradley products is a strong advantageWorking Conditions:This job operates in a professional office and warehouse environment. You'll use standard office equipment, and occasionally lift/move up to 50 pounds.Supervisory Responsibilities: NoEssential Job Functions:Provide outstanding service to new and existing customers (phone, email, and in person)Accurately write and manage customer orders, following sales policiesMaintain and strengthen existing customer relationshipsProactively meet or exceed monthly sales goalsCollaborate with outside sales and other departments to serve customer needsOffer ideas to improve processes and serviceFollow up on quotes, orders, and materials in a timely mannerStay up to date on new products and services we offerCED is an Equal Opportunity Employer - Disability | VeteranCompensation Range: The compensation range for this position is $25 to $30 hourly.Other Compensation:Profit SharingInsurance - Medical, Dental, Vision Care for full-time positionsDisability InsuranceLife Insurance401(k)Paid Sick LeavePaid HolidaysPaid VacationHealth Savings Account (HSA) and matchingDependent Care Flexible Spending Account (FSA)TeledocPaid Pregnancy & New Parent Leave