Inside Sales/Customer Service Rep

Are you looking to make a career change to a stable company? This exciting opportunity offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance and paid PTO.Does this position match your future career goals? Then this opportunity could be the right fit for you.

Employment Type:

Permanent Full-time

Why should you apply?

• Growth Opportunities
• Great Benefits
• Financial Growth

Responsibilities:

• Handle customer inquiries and complaints.
• Provide information about the products and services.
• Troubleshoot and resolve product issues and concerns.
• Document and update customer records based on interactions.
• Develop and maintain a knowledge base of the evolving products and services.
• Efficiently handle inbound calls and electronic communications, providing exceptional service and timely responses to customer inquiries.
• Conduct outbound calls to current and prospective customers to generate new orders and promote products.
• Build rapport with decision makers, contractors, and administrators to understand needs, generate interest, and close sales.
• Manage customer and sales questions with professionalism, accuracy, and a solutions‑oriented approach.
• Document customer requests and issues with precision while maintaining active conversation and engagement.

Qualifications:

• Previous experience in customer service, sales, or other related fields.
• Previous experience in inside sales, customer service, or a related role.
• Strong verbal and written communication skills.
• Ability to multitask, prioritize, and manage time effectively in a fast‑paced environment.
• High attention to detail with strong organizational skills.
• Comfort with outbound calling and engaging new or existing customers.
• Proficiency with order management systems, CRM tools, and standard office software.
• Good knowledge of MS Office and databases.
• Excellent written and verbal communication skills.

Benefits:

• Growth Opportunities
• Great Benefits
• Financial Growth

Ask for Jasleen

Ajulia Executive Search is a search firm specializing in Manufacturing, Finance, IT, Legal and Pharmaceutical positions. This is a confidential search for one of our preferred clients. It is a direct hire position that includes competitive compensation and full comprehensive benefit package.

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