Inside Sales Engineer

Inside Sales EngineerPosition: Full-time Inside Sales EngineerSchedule: A four-month 9/80 work schedule (a two-workweek schedule consisting of eight 9-hour days, one 8-hour day, and one scheduled day off). Then the schedule transitions to a standard Monday through Friday workweek, with timing adjusted based on business needs.Salary: Commensurate with experience - Let's talk!Benefits: YES! Details belowEmployee Stock Ownership Plan (ESOP)Health and Dental Insurance401K MatchingEmployee Assistance Program (EAP)Tuition AssistancePTO for vacation & sick time11 paid holidaysPlus many perks!Who we are:We're Admix, a proud employee-owned company and premier manufacturer of industrial mixing equipment! We engineer, market and service high performance and high efficiency mixing equipment for the food and beverage, chemical, pharmaceutical and cosmetic industries and we're GROWING - FAST!Who You Are:You are a results-driven, high-energy, enthusiastic, innovative, problem solver that delivers results. You have the ability to effectively prioritize multiple tasks while meeting tight deadlines. You communicate effectively across all levels of the company and manage to keep your workload well organized, accurate and timely.Inside Sales Engineer Job SummaryThe Inside Sales Engineer serves as the initial technical resource for customers, sales channel partners, and the outside sales team. The Inside Sales Engineer is responsible for actively driving and managing the "Sizing & Quoting" stage of the sales process, and this role operates as a bridge between Customers and Admix's Engineering, Operations, and Finance teams. The focus of the role is identifying and providing reliable solutions for all applications issues, preparing accurate quotes, and effectively communicating requirements with customers and internal departments. The Inside Sales Engineer position reports to the Inside Sales Manager.Inside Sales Engineer Duties and ResponsibilitiesReceive initial customer calls and provide customers with a strong belief in our position as technical experts and our desire to develop and maintain customer relationshipsInterface with customers, sales representatives, and Outside Sales Managers as required to gather process data and information to generate equipment quotationsUtilize available tools such as computer programs and our previous process experience and, where required, interface with Engineering and Production departments to prepare detailed equipment sizing for sales representatives and Outside Sales ManagersProvide detailed quotations for presentation to customersProvide back-up support to sales representatives and customers when Outside Sales Managers are either traveling or on vacationInterface with customers and/or sales representatives as required to ensure that proposals are understood, and follow-ups are properly executedWork with our Lab Manager to gather sufficient process data and prepare requests for lab testing of customers' materials/samples as needed to support the sales effortProvide back-up support to our Lab Manager in executing lab testsProcess new equipment orders into our business system and maintain communication with the customer throughout the order processWork with our Engineering, Manufacturing and Production teams to ensure that customer orders are fully understood and handled appropriatelyAssist the Aftermarket team with any customer process related issues that arise from new equipment commissioningUtilize our CRM and assist in organizing and maintaining databases for sales, applications, markets, etc.Participate in projects to improve and streamline all portions of the sales processInside Sales Engineer Knowledge, Skills, and AbilitiesSolid phone skillsAbility to work in a team environmentBasic computer skills - Excel, Word, data entry, database knowledge, etc.Strong ability to manage time, multi-task, and prioritizeTop-notch sense of urgency to handle customer needs in a timely and efficient mannerMust be detail oriented, organized, and accurateGood verbal and written communication skillsMust project a positive and professional demeanor and approachInside Sales Engineer Credentials and ExperienceBachelor's degree in the field of Engineering or Business is preferredPrevious experience working in a sales or customer service environment is preferredUnderstanding of fluid process is preferredExperience with CRM (Salesforce) is preferredInside Sales Engineer Special RequirementsThis position is primarily 'inside sales', and as such will not have significant yearly travel associated with it. However, there is a possibility that this position may be asked to attend a trade show or accompany a Regional Sales Manager on sales calls or equipment start-ups to build a greater appreciation for our customer base and the applications surrounding our equipment.Inside Sales Engineer Training and DevelopmentDue to the detail and breadth of our product offering, the training period is expected to be at least 4 - 6 weeks. It is extremely critical that the Inside Sales Engineer has a very thorough understanding of the technical aspect of the equipment and can articulate where and how to apply it. It is also important that the manufacturing processes that surround the equipment are understood.Admix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Admix participates in E-Verify.