Inside Sales Position

Sales AssociateJob Type: Full-Time, Benefits Eligible, Non-ExemptCompensation: Base Salary $40K + CommissionReports To: Sales ManagerPosition SummaryThe Sales Associate is responsible for building and maintaining relationships with prospective and existing clients through phone, email, and other communication channels. This role focuses on identifying customer needs, presenting solutions, overcoming objections, and closing sales while maintaining high levels of customer satisfaction. The ideal candidate is results-driven, highly motivated, and comfortable working in a fast-paced sales environment.Essential Duties and ResponsibilitiesClient EngagementContact prospective customers through outbound phone calls, email campaigns, and other communication methods.Build rapport and establish professional relationships with new and existing clients.Conduct needs assessments to understand customer goals and challenges.Present products and services as solutions to client needs.Sales and Business DevelopmentGenerate new business opportunities through outbound prospecting efforts.Maintain a consistent pipeline of qualified leads.Follow up on inquiries and nurture prospects through the sales cycle.Negotiate and close sales opportunities.Meet or exceed established sales goals and performance metrics.Account ManagementMaintain accurate records of customer interactions and sales activities within the CRM system.Provide timely follow-up and ongoing communication with clients.Ensure customer satisfaction throughout the sales process.Address customer concerns and coordinate solutions when needed.Performance and TrainingParticipate in ongoing sales training and professional development.Demonstrate coachability and willingness to implement feedback.Stay informed about products, services, and industry trends.Collaborate with management and team members to improve sales results.Required QualificationsHigh School Diploma or GED.Minimum 1 year of experience in sales, customer service, business development, or a related field.Strong verbal and written communication skills.Proven ability to build relationships and influence purchasing decisions.Experience meeting performance goals and deadlines.Basic computer proficiency, including CRM and Microsoft Office applications.Valid driver's license preferred.Preferred QualificationsExperience in inside sales, outbound calling, or consultative sales.Experience using CRM platforms such as Salesforce, HubSpot, or similar systems.Background in B2B sales, professional services, staffing, recruiting, or related industries.Demonstrated success in achieving and exceeding sales targets.Core CompetenciesCommunication SkillsActive ListeningRelationship BuildingProblem SolvingObjection HandlingClosing SkillsTime ManagementResults OrientationProfessionalismAdaptabilityWork EnvironmentProfessional office environment.Frequent use of computers, telephones, headsets, and standard office equipment.Collaborative team-oriented culture.Physical RequirementsAbility to sit, stand, and communicate for extended periods.Frequent use of a computer and telephone.Occasional lifting of materials up to 25 pounds.ScheduleFull-Time, Monday through Friday.Additional hours may be required based on business needs and workload.