Inside Sales Representative

Inside Sales Representative (ISR)CallRail is seeking an Inside Sales Representative (ISR) to join our high-performing Small Business (SMB) sales team. As a key driver of growth, you'll help small businesses discover how CallRail's solutions can support their success while contributing to the continued expansion of our customer base.In this role, you'll engage exclusively with warm inbound leadsSMB prospects who have expressed interest in CallRail or started a free trial. Rather than cold calling, you'll focus on conducting consultative product demonstrations, identifying customer challenges and goals, and showcasing the value of CallRail's suite of solutions. Your success will come from building strong relationships, delivering a seamless buying experience, and converting interested prospects into long-term customers.What You'll DoConduct product demos for SMB prospects and convert them to free trialsImplement net new leads with CallRail's suite of products and convert them to customersUncover business initiatives and pain points to map back to our solutionsResearch and understand various lines of business and personasSell on Value and Return on Investment vs. technical functionalityWhat You'll NeedProven track record of exceeding quota as an Account Executive or SDR1 year of software sales experience as an Account Executive or SDR; strong preference for marketing technology salesExperience with high volume SMB sales is a huge plusAmazing written and verbal communication skillsExpertise in solution-selling, account planning, and forecasting/pipeline managementExperience with Outreach is a plusProficiency using Salesforce.com and Google SuiteCan work as part of a team and/or independentlyKnows how to navigate a fast-paced environmentBA/BS strongly preferredIf you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.Additional PerksHealthcare (one option covered at 100% for employees), Dental & Vision CoverageCompetitive HSA with company matchingPaid parental leaveFlexible vacation policy401K options with company dollar-for-dollar matchEmployee stock options available from day one$2,000 annual educational allowanceCatered lunch every Tuesday * an in-office perkMARTA transportation or office parking expenses coveredEmployee charitable donation company match, up to $500 annuallyRegular company outings and eventsHybrid work options with $500 office stipend to set up your home officeDesignated bike storageThis position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.Beginning in January 2027, CallRail will transition to a 3 day hybrid model, with in-office days on Mondays, Wednesdays, and Thursdays.CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.