Inside Sales Representative (Outbound Sales)

Location: Remote (Hybrid if local to Foxborough / N. Attleboro, MA)
Employment Type: Full-Time
Reports to: Inside Sales Manager

About QBS

provider of Safety-Care®, is a leader in behavioral crisis prevention training. Through our train-the- trainer model, we equip organizations – including schools, healthcare providers, and human services professionals – with the skills to reduce workplace crises and improve care. Our small but high-impact team supports over 250,000 certified professionals, making outbound prospecting and sales automation critical to our next phase of growth.

Position Summary

We’re looking for an Inside Sales Representative who is energized by outbound prospecting, thrives in a high-volume sales environment, and is motivated to exceed goals.

The Inside Sales Representative’s mission is to drive revenue growth by creating and converting qualified opportunities into net-new accounts. This includes high-volume outbound prospecting, handling inbound requests, and moving opportunities through the pipeline to register new training participants. You’ll thrive in this role if you are tenacious, motivated to excel, highly process-driven, and resilient in the face of challenges.

What You'll Do

Prospecting & Pipeline

• Execute high-volume prospecting across calls, emails, and LinkedIn.
• Balance automation with personalized outreach using sales enablement tools like Apollo, Outreach, and Salesloft.
• Build and maintain a robust pipeline of qualified opportunities, focusing on priority states and proactively filling at-risk classes.

Qualify & Advance Opportunities

• Conduct structured discovery calls using Safety-Care’s value propositions to assess fit.
• Deliver professional presentations to high-level decision makers.
• Close business over the phone, consistently achieving monthly, quarterly, and annual revenue targets.
• Move prospects quickly and effectively through the sales pipeline.

CRM & Process Discipline

• Keep Salesforce updated in real time with accurate lead statuses, follow-ups, meeting, and opportunity notes.
• Maintain strong organization and adherence to process.

Collaboration & Feedback

• Work closely with peers, marketing, and leadership.
• Apply feedback to refine messaging and improve close rates.

Requirements

• 1–3 years of outbound sales experience in a high-volume environment
• Demonstrated ability to learn quickly and apply feedback
• Resilience, persistence, and adaptability in the face of challenges
• Strong communication skills with emotional intelligence and customer orientation
• Highly organized, accountable, and disciplined in following process
• Competitive, intrinsically motivated, and committed to continuous improvement

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k) with company match
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Professional Development

Compensation

• $60,000-75,000 base + commission (commensurate with experience)

QBS is an Equal Opportunity Employer. QBS will not discriminate against any employee or applicant for employment because of race, color, creed, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability, genetic information, or any other category protected by law. QBS will grant employment, without regard to race, color, creed, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability, genetic information, or any other category protected by law.