CPM Holdings, Inc. Job PostingCPM Holdings, Inc. is a diversified leading global supplier of process equipment and engineered technologies that sustainably feed, fuel, and build a better world. With its growing family of 17 market-leading product brands, CPM serves a variety of industries including animal feed, consumer food, green energy, advanced materials and sustainable packaging. Founded in 1883, CPM has 1,700 employees across 36 facilities on 4 continents with presence in 150+ countries. From the foods you eat to the fuels you require, CPM plays an important role in making the world more efficient and more sustainable.Job DutiesReceive inbound phone calls from customers:Customer calls to place orderCustomer returning goods previously sentCustomer calls to request warranty considerationCustomer calls to check shipments and delivery of existing ordersCustomer complaintsCoordinate orders:Order entry of customer placed orders into computer systemReviewing customer files and previously placed orders to validate new ordersValidate specifications of orders to our manufacturing requirementsReturn Good Authorizations (RGA):Write return goods authorization for returning product from the fieldThis may include warranty items, incorrect shipments or returns for creditWarranty of Products:Give initial consideration of warranty from customer inquiry or complaintWrite RGADirect warranty consideration to Engineering department for analysisWarranty analysis will be directed back to the sales coordinator for a new order or rework order from the Sales departmentCoordinate sales from outside salespeople:Includes order entry from assigned territoryCoordinate orders and quotes from outside salesQuotations:Gather information and specifications from prospective customers to write a quotationGather the information and pricing necessary to facilitate a proper and accurate quotationOutbound calls:As time allows, calls will be made into assigned territory to solicit new customersReturn calls to customer inquiriesCalls to solicit freight quotationsCPM Acquisition Corp. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. CPM Acquisition Corp. offers competitive compensation and benefits, including paid holidays and vacations, 401k, medical/dental insurance, tuition assistance, and more.