The Company:

At Mitchell Lewis & Staver we deeply value providing innovative and sustainable solutions while working with one of the world's most important natural resources - water! Through application-specific pumping systems, electronic controls, and packaged systems we help customers find solutions to conserve energy and liquid resources.

Our Culture: Working at Mitchell Lewis & Staver, you'll join a recession proof essential business with an investment minded future! We foster a proactive culture of growth, teamwork and transparent communication, while maintaining a family forward work-life balance.

Position Objective:
Provide customer service and assistance to customers, outside sales, and operations teams. The position will report to the Branch Manager.

Compensation: $20-$25 per hour DOE

Requirements

• Answer incoming phone calls, disburse messages, and manage email flow.
• Trouble shoot pump application issues.
• Size pumping applications.
• Research and find obsolete or unique pump parts.
• Understand multiple product lines.
• Process Warranties and Return Goods Authorization’s.
• Submit sales orders and production tickets.
• Understand the ERP application at an intermediate level.
• Perform customer service functions.
• Enter direct ship orders and Purchase Orders.
• Perform other duties as required by supervisor.

Essential Functions

• Experience with Microsoft Word, PowerPoint, Excel, and Outlook at an intermediate level.
• Experience in agricultural, residential, or industrial pumping is preferred.
• Experience with rotating equipment, liquid pumps, and motors preferred.
• Ability to remain at a stationary position 50% of the time.
• Ability to Stand, walk, use hands to finger, handle or feel, and reach with hands and arms.
• Ability to occasionally lift office products and supplies weighing up to 20 pounds.
• Experience with enterprise applications to include CRM and ERP solutions.

Characteristics and Competencies Required

• Positive attitude.
• Attendance.
• Safety conscious.
• Able to follow instructions.
• Read and write in English.

Education Required

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• 2 to 3 years of experience in inside sales or customer service.

Benefits

• Medical, Dental & Vision Insurance
• Retirement: 401(k) matching
• 7 Company Paid Holidays and 1 float holiday
• PTO to support your work-life balance
• Annual Performance Bonus Program
• Health Savings Account (FSA)
• Dependent Care (FSA)
• Life & Disability Insurance – Basic Life, AD&D, Short- & Long-Term Disability and more!