Inside Sales Representative

Inside Sales RepresentativeThe Inside Sales Representative is responsible for providing exceptional customer service while supporting sales growth through product knowledge, quotations, order management, and customer relationship development. This role serves as a primary point of contact for contractors, builders, homeowners, and commercial customers by assisting with product selection, pricing, order processing, and project support. Working closely with Outside Sales, Operations, Purchasing, Warehouse, and Delivery teams, the Inside Sales Representative ensures customer orders are completed accurately and efficiently while delivering an outstanding customer experience.Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and correctionsPlan and implement telemarketing and prospecting objectivesCoordinate delivery and pick up of orders with operations teamsProvide support to Outside Sales teamAdhere to pricing guidelines and policies of customer financial servicesPrevious front-line customer service and sales experienceIndustry experience with construction or building materials a plusSpanish bilingual proficiency a plusAbility to effectively communicate and follow-up with customers, vendors, team members, and managementEagerness and ability to learn and retain vast amounts of product information401(k) with employer matchMedical, dental, and vision insurancePTO, company holidays, and parental leavePaid training and certificationsLegal assistance and identity protectionPet insuranceEmployee assistance program (EAP)Benefits for union-represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.Salary Range: USD $22.94 - USD $34.33 /Hr.