About Us

Kendall Partners is a family- and veteran-owned real estate investment company based in Yorkville, IL. We provide HOPE through a professional and trusted real estate experience. Were passionate about real estate and making a positive impact in our community!

Position Summary / Expectation

The goal of this position is to qualify and convert inbound leads into appointments so our company can make offers to purchase properties. These conversations are key, as they are often the beginning of the customer journeywhere we advise and educate home sellers.

Company-Wide Expectations

Display company core values at all times: Integrity ~ Commitment ~ Humility ~ Growth

Key Responsibilities

• Maintain and utilize the company CRM and other technology tools, coordinating with the team to schedule seller appointments.
• Pre-qualify incoming leads and identify appointment opportunities. Educate prospects on the companys value proposition and build trust.
• Complete quality assurance follow-up calls on scheduled appointments to ensure an exceptional customer experience.
• Follow up with prospects via email, phone, and SMS.
• Create and maintain a database of prospective and past clients to ensure all leads are organized and up to date.
• Track and report daily, weekly, and monthly KPIs for the company scorecard.
• Assist with administrative and team tasks as needed.

Qualifications

• Excellent customer service and interpersonal skills.
• Collaborates effectively with consistent communication to build long-term relationships and positively influence others.
• Ability to perform in a growing, team-oriented environment.
• Exceptional verbal and written communication skills.
• Highly motivated to achieve targets and goals.
• Strong attention to detail and creative, resourceful thinking.
• Highly organized with the ability to manage multiple tasks simultaneously.
• Quick learner with advanced computer literacy.
• Proficient in Google applications such as Gmail, Calendar, Docs, and Sheets.
• Experience using Salesforce or another CRM is helpful.
• Strong problem-solving and analytical skills.