Inside Sales Specialist

Job Title: Inside Sales SpecialistLocation: Indianapolis INStarting Pay: $25-27/hr depending on experience Direct HireExcellent Benefits - 401K matching up to 4% of salaryShort-term and long-term disability includedMedical insurance subsidized more than industry benchmarksVision, Dental, life, and short-term hospitalization are available for purchase.Paid sick leave and vacationA Technical Inside Sales Consultant responsible for working with customers via phone, email or in-person, preparing quotes, receiving orders for finishing, fabrication, sheet and extrusion.Required:High School diploma or equivalent2-3 years' experience in a sales environment. A four-year degree can be considered in lieu of experience.Inside sales experience in an industrial or construction related environment is preferred.Job Responsibilities:Monitor incoming customer inquiries on Hubspot and prepare quotes in line with company standards.Handle all inquiries for scheduling, changes, questions, and issues after orders have been enteredInspect incoming metal for quality and verify pricesWork with the production team to brainstorm best practices and troubleshoot issuesSolicit the sale of new or additional services and contact customers regarding the status of jobs and close the sale.Resolve complaints concerning products, billing or services renderedDocument records of customer interactions and transactionsRecommend improvements, changes, or new techniques and proceduresJob order details: Reports to the Regional Sales Operations Manager West. Mainly working with existing customers, handling quotes, all inquiries for scheduling, changes, questions, and issues after the order has been entered.They do have some new customers to reach out too where they would need to send information about the company and products. Even though most of their customers exist, they still need them to offer other products and services that they might use that they were unaware that they supply. Business Development encompasses many things. They are not tasked to find new customers per se, but there are times when they send out promotional emails or target new markets for business. This work would not necessarily be independent. It would be more corporately driven. Prefer two to three years or so experience to fall with the pay range. They had it posted with no luck and currently have no candidates. Need to be able to listen and learn, have very good organization skills and follow instructions via training.