Installation Technician

Window & Door Service TechnicianA well-established and respected company specializing in premium window and door products is seeking an experienced Window & Door Service Technician to join its service and installation team.This hands-on field position involves inspecting, servicing, repairing, adjusting, and installing residential and commercial windows and doors. The ideal candidate takes pride in quality workmanship, has strong mechanical troubleshooting abilities, and is comfortable working independently while providing a high level of customer service.Position HighlightsCompensation: $65,000–$85,000 annuallyPrimary Territory: Westchester County, NYC & Northern NJOccasional Travel: Long Island, Central NJ & Lower CTRegular visits to the Yonkers office for administrative responsibilities and parts management/pickupCompetitive benefits package including health benefits, PTO, and training opportunitiesCompany vehicle and tools where applicableKey ResponsibilitiesInspect, troubleshoot, repair, adjust, and replace residential and commercial windows and doors.Perform full-scope installations, including rough-opening preparation, installation, flashing, sealing, trim, and hardware.Diagnose air, water, alignment, operational, hardware, glass, frame, and weatherstripping issues.Service and replace locks, hinges, rollers, tracks, closers, seals, and related components.Perform accurate field measurements and site inspections.Measure, cut, and fit materials according to manufacturer specifications and safety standards.Ensure all work meets applicable building codes, company standards, and manufacturer guidelines.Communicate professionally with customers regarding findings, repairs, installation requirements, and maintenance recommendations.Maintain accurate service records, job notes, measurements, and material usage.Safely operate hand and power tools, ladders, and lifting equipment.Keep worksites clean and organized, and follow all safety procedures.QualificationsPrevious hands-on experience with window and door installation, service, replacement, carpentry, glazing, or related trades.Strong mechanical aptitude and troubleshooting skills.Experience with residential and/or commercial window and door systems.Ability to perform detailed field measurements and interpret work orders, measurements, drawings, and technical instructions.Experience with rough openings, flashing, sealing, trim, and hardware is highly desirable.Experience with premium window and door systems is preferred; Marvin or similar high-end product experience is a plus.Strong customer service and communication skills.Ability to work independently, manage service calls, and prioritize multiple assignments.Basic computer/mobile-app proficiency for service documentation.Valid driver's license and reliable transportation.Physical & Work RequirementsAbility to lift up to 100 pounds.Comfortable working on ladders and performing physical installation and service work.Ability to bend, kneel, climb, stand for extended periods, and work indoors and outdoors.Comfortable working in varying weather conditions.Ability to safely operate hand and power tools and follow established safety procedures.Ideal CandidateThe ideal candidate is a skilled window and door installer/service technician who understands that quality goes beyond simply installing a product. You should be comfortable identifying problems, determining the proper solution, completing detailed installation or repair work, and communicating professionally with the customer.Experience as a Window & Door Installer, Window Technician, Service Technician, Glazier, Fenestration Technician, Lead Installer, Finish Carpenter, or similar skilled trade professional is highly relevant.This is an excellent opportunity for an experienced technician seeking competitive compensation, a defined regional territory, professional development, and the chance to work with premium window and door products.