Position Details
Instructional Designer Apply
Only local candidates can apply for this role.
Job Description:
Scope & Complexity:
Scope & Complexity:
- Design and Create Learning Materials
- Designs, develops, and maintains learning programs and materials that support all departments across Risk Operations.
- Ensures all training materials align with company brand guidelines and deliver a cohesive learner experience.
- Provides recommendations for training solutions that address business needs and performance gaps.
- Creates content that can be effectively delivered both digitally and in-person, supporting future trainer-led opportunities.
Stakeholder Management:
- Partners closely with department stakeholders to define learning goals, objectives, and success metrics.
- Builds strong relationships across teams to ensure training solutions meet operational priorities and timelines.
Project Management:
- Manages multiple instructional design projects simultaneously, maintaining clear priorities and timelines.
- Balances workload effectively while collaborating with teammates and subject matter experts (SMEs).
Measurement & Reporting:
- Tracks and reports on key learning metrics, learner engagement, and training effectiveness.
- Uses data and feedback to continuously improve learning programs and learner outcomes.
Autonomy:
- Manages projects independently with initiative and accountability.
- Uses effective tools and communication to ensure project success.
- Works with minimal supervision on both routine and complex tasks.
- May facilitate or deliver training sessions when needed.
Collaboration & Teamwork:
- Shares best practices to strengthen the overall training and development capability within Risk Operations.
- Works collaboratively with cross-functional teams to align learning objectives with business priorities.
- Coordinates efforts within and across teams to deliver consistent, high-quality training experiences.
- Contributes to scalable design practices, templates, and processes to streamline content creation.
Knowledge & Experience:
- Partners with SMEs to translate complex or technical content into structured, engaging, and digestible learning experiences.
- Designs clear learning objectives, assessments, and activities that support skill development and behavior change.
- Strong understanding of adult learning principles, instructional design models (e.g., ADDIE, SAM), and blended learning strategies.
- Evaluates training requests to ensure they align with business needs and add value to Risk Operations.
- Maintains awareness of operational goals, performance metrics, and compliance priorities.
- Designs programs that consider learner needs, use cases, and operational realities to close skill and knowledge gaps.
- Focused on creating meaningful, robust learning experiences that drive confidence, competence, and performance.
MUST HAVE:
- Experience managing Asana, Docebo, Articulate/Rise 360, Storyline, Canva, Adobe Creative Cloud, Graphic Design, Adult Learning Theory Knowledge, E-Learning Design.
- Experience with E-Learning design and expert knowledge of Adult Learning Theory
- Partners with SMEs to translate complex or technical content into structured, engaging, and digestible learning experiences.
- Designs clear learning objectives, assessments, and activities that support skill development and behavior change.
- Strong understanding of adult learning principles, instructional design models (e.g., ADDIE, SAM), and blended learning strategies.
- Evaluates training requests to ensure they align with business needs and add value to Risk Operations.
- Maintains awareness of operational goals, performance metrics, and compliance priorities.
- Designs programs that consider learner needs, use cases, and operational realities to close skill and knowledge gaps.
- Focused on creating meaningful, robust learning experiences that drive confidence, competence, and performance.
