Role: Insurance Claims Associate
Location: Saddle Brook NJ 07663(Onsite)
Job Type: Contract

Job Responsibilities:
This role performs moderately complex claim related activities related to non-technical claims in accordance with established and timelines standards on specific losses. As directed by management, the individual handles one or a combination of claim files.

• Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processing.
• Handles claim files (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.)
• Makes and maintains a connection with the customer by understanding and meeting their needs
• Receives, screens and routes incoming telephone calls and other electronic correspondence
• Contacts or receives contact from customers or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards
• Retrieves, prints and faxes, or mails supporting documentation to vendors or others as directed
• May investigate prior losses and other information on file and orders reports as needed at the direction of adjusters and management
• Assists adjusters with more complex claim handling, analyze documentation and settle basic, straightforward, and routine claims quickly and efficiently
• Completes all necessary forms, logs documents into the system, and routes them to the appropriate parties
• Participates in or assists in training new or less experienced employees and demonstrating work processes
  
  Skills : Administrative, Data Entry