Insurance Coordinator

Front Office - Insurance CoordinatorThe Atlanta Dental Center has been serving patients in Atlanta since 1982. We offer a high-paced clinical environment with the latest dental technology. Our doctors are highly accomplished amongst their peers with Fellowships and Accreditations in a variety of dental associations. We offer benefits and clear routes to skill improvements.We do not participate in any insurance networks, however, we do accept insurance and we see many new patients every day we are open. We also have specialist dentists on staff. We have full-time employment (40hrs) for all staff.Our location: 620 Peachtree Street NE, Suite 204, Atlanta, GA 30308Our Hours: Monday 8:50am-5pm, Tuesday 7:50am-5pm, Wednesday 8:50am-7pm, Thursday 7:50am-5pm, and Friday 7:20am-3pm.Your missions:Your primary mission is to quickly, accurately and thoroughly verify insurances, update the patients' files, build the insurance in Dentrix, as needed, note exceptions in coveragein other words, provide complete and accurate insurance information that is properly documented and done in a timely manner so that the office is completely prepared to present current information to the patient regarding their insurance benefits.Receive insurance payments and post them to the patient ledgers and document the EOB in the patient profiles. Any claims unpaid will need to be called on and followed up on to get the claim paid on behalf of the patient. Essentially, anything needed to get insurance claims paid and documented so patients can move forward with treatment and complete their treatment plans.Specific responsibilities & duties:Contact insurance companies by phone and/or online to obtain full information regarding benefits and eligibilityAccurately document all insurance verification in the patient chartScan insurance verification forms into patient fileBuild insurance in Dentrix softwareAnswer calls from patients about doing their treatmentsCoordinate with Accounts and Schedulers when quoting patients their costsWrite detailed notes of all interaction with patients in patient chartsInteracting with patients on the phone, by email or in person regarding their insurance, answering questions they may have about coverages and obtaining information so that insurance can be verified.Following up on overdue insurance paymentsPosting insurance payments to patient ledgersAnswering office phones as a back up to the receptionistOther administrative and organizational duties, as assigned, associated with front office dutiesRequired qualifications:Dental Education. Ideally you have minimum 2 years of experience in dentistry.You need to know basic dental terms and understand what various treatments are, what they involve and be able to explain them.Must have working knowledge of dental insurance, the terms, how it worksCompetent computer skills requiredDentrix software skills is a plus.Excellent phone skills and prolonged work on the phone.Must speak English fluently and clearly.Required personality and behavioral characteristics:Team playerQuick to learnNo holding on to upsets or disagreementsHigh duplication of tasks and directions and detailsResponsible for job and patientHighly ethical (when interacting with patients, this is very important)Attention to minute detailVery well organizedUpbeat and enthusiasticProfessional presentation and demeanor is requiredOffered salary & other compensations:We offer a very competitive starting salary, based on your experience and performance record including benefits such as dental, paid vacations, supplemental insurance, transport, bonuses and education. We will be happy to provide the details of these benefits when you visit us.IMPORTANT NOTE: Please do not call the practice. We do NOT accept phone applications. Thank you for applying through the given link.