Intake Specialist Apply
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well‑being of the unique communities we serve. Position will work at UNC Hillsborough Hospital Admissions Department every other weekend (Saturday and Sunday) 7:45 am - 7:45 pm. Summary This role is responsible in ensuring that patient access processing is performed in accordance with procedure and documented in a timely and accurate manner in ADT and other clinical information systems. Meets departmental/organizational outcome targets for process accuracy and timeliness. Responsibilities Ensures and verifies key ADT information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy. Schedules all new and follow‑up patient appointments as required. Attempts to reschedule cancellations whenever possible. Communicates cancellations to provider as necessary. Completes and documents all governmental, regulatory, financial, and contractual forms in accordance to procedure. Ensures documents are scanned/saved to correct location and are legible. Utilizes price estimation tool, when applicable, as part of the registration process to provide the most accurate estimate to patients. Meets departmental target for upfront collections to include deposits, estimated amounts due, co‑pays, and/or prior balances. Actively participates in departmental QA by utilizing system work queues, making a personal effort to reduce individual errors, and making corrections. Utilizes system work queues as a daily part of the registration process to minimize errors. Qualifications High School Diploma or GED Two (2) years of customer service and/or clerical experience Knowledge, skills, and abilities (not specified) Job Details Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: Patient Access Triangle West Work Type: Per Diem Standard Hours Per Week: 12.00 Salary Range: $18.84 - $26.77 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Weekend Location of Job: US:NC:Hillsborough Exempt From Overtime: Exempt: No Equal Opportunity Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. #J-18808-Ljbffr

