Integration Technician

At Cross Company, we don’t just show up for work—we show up for a company we actually own. As a 100% employee-owned industrial technology leader, we provide specialized expertise in automation, hydraulics, precision measurement, and more that keeps the world’s manufacturers moving.

We operate on the principle of Servant Leadership: we hire smart, driven people and then get out of their way so they can do what they do best. When you join the Cross team, you aren't just an employee; you’re an owner-associate in a stable, transparent, and high-performance environment where your voice truly matters.

The Integration Technician position is comprised of implementation and troubleshooting of automation systems for multiple projects and service calls active within our organization. 

Essential Functions

1. Ability to handle the implementation of plant automation using our in-house integration methods and vendor supplied hardware and software.

2. Ability to troubleshoot electrical and electronic components.

3. Ability to read and comprehend mechanical drawings.

4. Ability to read and comprehend electrical schematics.

5. Basic use of hand tools for electrical and electronic troubleshooting.

6. Basic use of hand tools for assembly of mechanical components.

7. Interacts with our customers to meet the needs of the project or service call.

8. Interacts with our sales staff to be sure the requirements of the project are understood.

9. Ability to work as a functioning team member.

Additional Responsibilities

1.  Sales:  Occasionally supports the sales staff by acting as the technical consultant for potential projects. 

2. Administrative

3. Completes the associated paperwork for projects and service calls.

4. Enters their time on a weekly basis. 

Education and Experience

1. A two year technical degree or equivalent related experience is preferred.

2. Strong electrical and mechanical background is preferred.

3. Plant Process control/manufacturing experience is preferred. 

Required Competencies

Knowledge Required

1. Experience writing technical documents

2. Fluent Mathematical skills and problem solving expertise needed. 

3. Fluent PC/Computer skills including Internet based tools, Google Suite, MS Word, and Excel.

4. Fluent Ethernet / Networking skills desired.

5. Excellent verbal and written communication skills

6. Demonstrated ability to implement technical solutions tailored to a specific project. 

7. Demonstrated ability to read and comprehend electrical schematics.

8. Demonstrated ability to read and comprehend mechanical drawings.

1. Customer Focus - Excellent interpersonal skills at all levels of customer contact.

2. Instills Trust - High level of integrity and understanding of business ethics.

3. Communicates Effectively - Excellent listening skills.

4. Action Oriented - Self-motivated; able to work independently with minimal supervision.

5. Drives Results - Good decision making and problem solving skills; analytical.

6. Plans and Aligns - Good organizational skills.

7. Resourcefulness - Innovative, open-minded, resourceful.

8. Manages Conflict - Handles stressful situations well; adapt readily; courageous spirit.

9. Collaborates - Functions cooperatively in a team environment.

10. Nimble Learning - Integrates new information quickly.
     

Physical and Mental Requirements