Intelligent Automation Engineer

Overview

BrightSpring Health Services is a Louisville‑headquartered leader in complementary home‑ and community‑based health services for complex populations, with integrated clinical and pharmacy solutions across care settings. Following its combination with PharMerica, BrightSpring operates a diversified care and pharmacy platform—serving patients and provider partners nationwide—which makes intelligent automation a pivotal enabler of clinical, operational, corporate, and pharmacy outcomes at scale.

We’re seeking an Intelligent Automation Engineer with strong hands-on expertise in UiPath, Microsoft Power Platform, Power BI, Copilot Studio, and Agentic AI. This role will design scalable solutions, drive delivery from concept through production, conduct code reviews, support production deployments, and collaborate with business, technology, security, data, and operations teams to deliver measurable outcomes.

Responsibilities

What You’ll Do (Key Responsibilities)

Solution Design & Engineering

• Design secure, scalable, and maintainable intelligent automation solutions aligned with enterprise architecture, business requirements, and operational standards.
• Translate business needs into solution designs, technical specifications, process flows, reusable components, and implementation plans.
• Evaluate automation opportunities and recommend the appropriate combination of UiPath, Power Automate, Power Apps, Power BI, Copilot Studio, APIs, and Agentic AI.

Delivery & Architecture

• Develop and configure enterprise automations using UiPath, including Studio, Orchestrator, queues, assets, reusable libraries, Document Understanding, and attended and unattended automation patterns.
• Build business solutions using Power Automate, Power Apps, Power BI, and Copilot Studio, integrating Microsoft 365, Azure, enterprise applications, databases, and APIs.
• Apply Agentic AI patterns, including tool use, task orchestration, human-in-the-loop controls, prompt design, grounding, evaluation, and guardrails.
• Drive assigned solutions through design, development, testing, user acceptance, release readiness, and successful production deployment.
• Create resilient solutions with structured logging, exception handling, retry logic, credential security, auditability, monitoring, and operational support documentation.

Quality, Governance & Production Readiness

• Conduct peer code reviews and design reviews to ensure quality, security, maintainability, performance, and adherence to development standards.
• Prepare and execute production deployments in accordance with change management, access governance, testing, rollback, and release-control requirements.
• Monitor production solutions, troubleshoot incidents, perform root-cause analysis, and implement corrective and preventive improvements.

Collaboration & Delivery

• Collaborate with business stakeholders, product owners, architects, developers, infrastructure, security, data, and support teams to deliver end-to-end solutions.
• Communicate technical options, dependencies, risks, and delivery status clearly to both technical and nontechnical audiences.
• Contribute to estimation, sprint planning, documentation, knowledge transfer, production support, and continuous improvement.

Qualifications

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience.
• Strong hands-on experience designing, developing, testing, deploying, and supporting enterprise automation solutions.
• Advanced proficiency with UiPath, including Studio, Orchestrator, queues, assets, libraries, integrations, and production operations.
• Strong experience with Microsoft Power Platform, including Power Automate and Power Apps.
• Experience creating actionable dashboards, operational reporting, and analytics solutions with Power BI.
• Hands-on experience building copilots, conversational workflows, or enterprise assistants with Copilot Studio.
• Working knowledge of Agentic AI, generative AI, prompt engineering, grounding, safety controls, evaluation, and human-in-the-loop patterns.
• Demonstrated ability to perform code reviews, follow SDLC and DevOps practices, and execute controlled production deployments.
• Strong understanding of APIs, web services, databases, source control, secure credential management, exception handling, and monitoring.
• Excellent problem-solving, communication, documentation, and cross-functional collaboration skills.

Preferred Qualifications

• Experience delivering intelligent automation solutions in healthcare, pharmacy, revenue cycle, clinical, or other regulated environments.
• Experience with Azure services, AI services, Dataverse, SharePoint, Microsoft 365, CI/CD pipelines, and enterprise integration patterns.
• Knowledge of process mining, task mining, intelligent document processing, OCR, and automation opportunity assessment.
• Experience designing reusable frameworks, self-healing automations, operational dashboards, and support-ready solutions.
• Relevant certifications such as UiPath Advanced RPA Developer, UiPath Solution Architect, Microsoft Power Platform, Power BI, Azure AI, or Copilot Studio.
• Familiarity with Agile delivery, backlog management, estimation, testing, release management, and production support practices.
• Ability to mentor peers, share reusable practices, and contribute to intelligent automation standards and governance.