About the Role:

We are seeking a highly skilled International Airfreight Operations Agent with a strong background in aviation logistics and AOG (Aircraft on Ground) shipments. This role requires an experienced operator capable of handling air import/export shipments with precision, urgency, and full transactional ownership from booking through final delivery.

This is primarily an in-office position in the DFW market, though hybrid flexibility can be offered to the right candidate.

What You’ll Do:

• Manage full-cycle international airfreight shipments, including both import and export processes.
• Handle AOG and time-critical shipments, ensuring rapid response and compliance with aviation protocols.
• Prepare and verify documentation such as Air Waybills (AWB), commercial invoices, packing lists, and AES filings.
• Communicate with airlines, brokers, vendors, and overseas partners to secure bookings and resolve operational challenges.
• Provide accurate quotes directly to customers and manage cost procurement at a transactional level.
• Track shipments proactively, deliver updates, and resolve any service disruptions immediately.
• Ensure compliance with U.S. Customs, TSA, IATA, and international trade regulations.
• Collaborate with internal teams to maintain service excellence and client satisfaction.

Requirements

What We’re Looking For:

• 3–5 years of experience in international airfreight operations (import/export).
• Proven expertise in aviation logistics and AOG response handling.
• Strong understanding of airline routing, schedules, and handling procedures.
• Familiar with CargoWise, Magaya, or similar TMS systems.
• Excellent attention to detail, communication, and problem-solving abilities.
• Able to work independently in a fast-paced, high-urgency environment.
• Knowledge of Incoterms, IATA regulations, and export documentation required.

Preferred Qualifications:

• Experience coordinating multi-modal movements tied to aircraft parts or aerospace cargo.
• Prior vendor and carrier negotiation experience.
• TSA-certified or familiarity with Known Shipper and screening protocols a plus.

Benefits

Why You’ll Love Working Here:

• Reputable, customer-focused logistics company with deep expertise in global airfreight and time-critical shipments.
• Collaborative environment that values autonomy, accuracy, and problem-solving.
• Strong leadership and team culture emphasizing professionalism and long-term employee development.
• Modern tools and systems that support efficient communication and shipment visibility.

Compensation & Benefits:

• Salary: $70,000–$95,000 (based on experience)
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Holidays
• Career Growth Opportunities
• Supportive, Team-Oriented Work Culture