International Operations Agent

Job TitleEssential Job FunctionsDeals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world.Prepares documents necessary to complete export, import and customs clearance process.Track and trace cargo as necessary to insure proper movement and delivery.Provide accounting department with proper and correct billing information.Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).Communicate & correspond with other Company branches and agents for client satisfaction and ensure excellent service execution.Seek the most profitable mode of shipment yet meet client's requirement for the movement of freight.Other Skills & AbilitiesMust possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.Must have strong verbal and written communication skillsThe ability to work in a fast-paced environment.Strong organizational skills are required, due to the high volume and demands of the position.Strong knowledge of Microsoft word and excelExcellent client service skillsAbility to handle pressure and responsibility in a fast pace environment, in a timely and effective mannerPhysical RequirementsTalking, hearing and using hands to operate computer equipmentVision abilities required by this job include close vision and the ability to adjust focusJob may require extended sitting or standing, use of standard office equipment.Education & ExperienceHigh School Diploma or GED required.Minimum 4 years related experience.Minimum 3 years industry experience preferred.CERTIFICATIONS AND LICENSESProfessional certification may be required in some areas.New York required disclosure: Salary range for this position is between USD 24 - 38 hourly.WHY SHOULD YOU WORK FOR CRANE?At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.We offer:Quarterly Incentive Plan136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal UseExcellent Medical, Dental and Vision benefitsTuition Reimbursement for education related to your jobEmployee Referral BonusesEmployee Recognition and Rewards ProgramPaid Volunteer Time to support a cause that is close to your heart and contributes to our communitiesEmployee DiscountsWellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution ratesCome join the leader in logistics and take your career in the right direction.Disclaimer:The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.We maintain a drug-free workplace and perform pre-employment substance abuse testing.This position requires the final candidate to successfully pass an E-Verify Check.Company benefits are contingent upon meeting eligibility requirements and plan conditions.