Investment Operations Associate

Compensation: $95K+ Base Salary + Quarterly Bonus Potential + BenefitsPosition Overview:Our client, an established wealth management firm, is seeking an experienced Investment Operations Associate to provide comprehensive investment operations, client service, and advisor support. This is a hands-on position with significant responsibility for investment account administration, transaction processing, financial planning support, compliance coordination, and investment proposal preparation. The Investment Operations Associate will work closely with Financial Advisors and the Director of Investments to ensure client needs are handled accurately, efficiently, and with exceptional attention to detail.The ideal candidate brings a strong financial services background, relevant securities licensing, and the ability to independently manage complex client service and operational responsibilities while contributing to a collaborative, client-focused team.Key Responsibilities:Client Service & Relationship Support:Provide responsive, professional support to clients regarding account-related questions, transactions, and ongoing service needsAssist clients with cash management, required minimum distributions (RMDs), standing instructions, stock options, and retirement plan servicingCoordinate client requests and ensure accurate, timely follow-throughMaintain strong client relationships through clear communication, attention to detail, and proactive serviceSupport advisors in delivering a consistent and high-quality client experience; could include participating in client meetings to discuss investment strategy and productsInvestment Operations & Account Administration:Process and maintain advisory and investment accounts, including new account openings, transfers, rollovers, deposits, withdrawals, distributions, and beneficiary updatesMonitor account activity, advisory funding, and asset transfers to ensure timely and accurate completionTrack compliance-related items and coordinate required documentationMaintain accurate client records, account information, and service activities within the firm's CRMSupport investment operations and ongoing account administrationAssist with performance reporting and maintaining accurate investment account informationFinancial Planning & Advisor Support:Prepare materials for client meetings, annual reviews, financial plans, investment proposals, and investment policy statementsGather and organize client financial information to support planning and investment recommendationsAssist advisors with financial planning software, including PXSupport the preparation of investment recommendations and related client materialsCoordinate meeting preparation and follow-up to ensure advisors have accurate and complete informationMonitor client annual review schedules and assist with ongoing planning activitiesTeam Collaboration & Compliance:Work closely with Financial Advisors, the Director of Investments, and other team members to coordinate client service and investment-related activitiesMaintain awareness of outstanding client requests, deadlines, and compliance requirementsEnsure client documentation and account activities are completed accurately and in accordance with firm proceduresManage multiple priorities independently while collaborating effectively across the teamContribute to an organized, efficient, and service-oriented work environmentQualifications:Bachelor's degree3+ Financial services/ investment experience requiredSeries 7, Series 63, and Series 65/66 licenses requiredLife and Health insurance licenses required or ability to obtain within six monthsExperience with NetX360, Envestnet/Folio, and CRM systems preferredStrong understanding of investment account administration, client service, and financial services operationsExcellent verbal and written communication skillsStrong client relationship management and interpersonal skillsExceptional attention to detail, accuracy, and follow-throughAbility to manage competing priorities and work both independently and collaborativelyStrong organizational and problem-solving skillsWhat We're Looking For:The ideal candidate is an experienced, detail-oriented financial services professional who enjoys working at the intersection of client service, investment operations, and financial planning support.This person takes ownership of responsibilities, anticipates what needs to happen next, and ensures that client requests and operational activities are completed accurately and efficiently. They will be comfortable managing multiple priorities, supporting advisors with complex account and planning needs, and maintaining a consistently high standard of client service. Just as importantly, this individual is collaborative, dependable, and committed to contributing to the continued success of the firm.Compensation & Benefits:Base salary starting at $95K+, commensurate with experienceQuarterly bonus potential based on production and non-production performance goalsBonus eligibility begins after 90 days of employment, subject to good standing at the time of payoutEmployer-paid medical coverage at 90% for the employeeEmployer-paid dental and vision coverage at 100% for the employee401(k) retirement plan with up to 3% employer matchPaid time off and paid holidaysProfessional development opportunities