Position Details
Investor Services Analyst Apply
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company who is a provider of banking and financial services. The company operates through two divisions, Retail Banking and Services, and Corporate and Institutional Banking.
Position: Investor Services Analyst
Location: Chesterbrook, PA, 19087
Duration: 5 Months
Job Type: Temporary Assignment
Work Type: Remote
Shift: 8:00am to 5:00pm
Job Description:
Responsibilities:
- Transcribe data from hedge fund application forms & dealing instructions received from investors onto various transfer agency systems and review for accuracy.
- Preprocess of client instructions such as checking for completeness of instructions, balance availability, application of FX rates & signature verification
- Processing of capital transactions from inception of the trade to issuing of contract notes and ensure they comply with client Anti-Money Laundering standards.
- Liaise with Investors of assigned client funds to clarify dealing requests and ensure that all documentation is complete and in line with company procedures.
- Reporting to Investor and Investment Managers at various intervals throughout the life of the transactions
- Maintain client accounts on the systems to ensure that details are correct and up to date. Amend and upload changes under strict operating procedures as defined by company policy.
- Respond to standard queries and requests from investors in a timely and efficient manner and manage all internal and occasionally external telephone & written inquiries in a professional manner
- Prepare the annual audit reports and respond to all investor audit confirmations for the funds under administration
- Perform anti-money laundering procedures and obtain client identification documents & review same for completeness
- May be required to perform review of input of other team members work as authorized by team leaders
- Process wire transfers via the Bank s wire application for various internal departments to include liaising with internal teams such as Fund Accounting and Banking Division with respect to the daily reconciliation and processing of investor s subscription monies, and then remittance of investor s redemption proceeds.
- Expedite & resolve any returned monies, cash movements or information requests flagged by/to the Internal Cash Investigations Team
- Input and amend wire templates and record client referential payment details in processing systems
- Confirm proper execution of wires to various internal departments and provide updates, as needed, on daily problems affecting the daily work flow and established deadlines
- Ensure all team procedures and controls are adhered to
- Prepare upon request MIS/ KPI data for management reporting
- Additional duties may be assigned from time to time
Qualifications:
Minimum required qualifications
- Willingness to learn new systems, concepts and broaden knowledge in the industry
- Prior Investor Servicing experience required and working knowledge of relevant regulations and legislation for Investor Services (such as ERISA, FINRA, etc)
- Bachelor s degree required, preferably Accounting, Finance or Economics
- Excellent MS Office skills including Word & Excel
- Understanding of FATCA, CRS and AML regulations and investor related tax reporting
- Understanding of relevant regulations and legislation for Investor Services (such as ERISA, FINRA, Blue Sky, etc)
Preferred qualifications:
- Willingness to learn new systems, concepts and broaden knowledge in the industry
- Understanding of hedge fund vehicles (legal structure, investment objective, fee structure, liquidity provisions, etc.)
- Understanding of cash wire standards, templates and cash reconciliation process
- Detail oriented, able to process high volumes of activity with no errors
- Courteous, client focused concise communication both written and verbal
- Professionalism and responsiveness to internal and external counterparties
- Strong organizational & problem solving skills
- Firm understanding of bank wire instructions and wire packet support requirements
- Ability to work under pressure with strong problem solving skills
- Flexible and displays a positive attitude
- Team oriented individual who takes initiative and ownership of assigned responsibilities
- Strong oral and written communication skills
- Excellent interpersonal and customer service skills
TekWissen Group is an equal opportunity employer supporting workforce diversity.
