DUTIES & RESPONSIBILITIES

• Provides help desk support and technical assistance in the absence of the Information Systems Manager.
• Assists Information systems Manager in addressing a wide variety of user issues, including software problems, hardware failures and network issues.
• Assists in network management, software development, and database administration.
• Assists in creating and maintaining user accounts and information and managing data and secured files.
• Maintains computer file system to ensure that all merchandise is ringing at the correct price, into the correct department, and correctly for the purposes of food stamp ability and taxability.
• Maintains a system that ensures all merchandise is properly tagged so customers can clearly understand the price. Ensure that store price signage standards are maintained.
• Perform scan audits according to schedule.
• Maintains a system that ensures all store personnel inform the Scanning Coordinator regarding pricing problems, tagging problems, or items not building to the scanning file.
• Informs Store Manager and General Manager of any problem regarding pricing and signage.
• Manage the following reports on a monthly basis and distribute to staff: cost plus file, select file and Albert’s.
• Ensures that all store personnel are informed of changes or new procedures regarding pricing and signing.
• Manages outside vendor files, as necessary.
• Helps with inventory deploying equipment, troubleshooting, and pulling reports.
• Runs movement reports on a monthly basis.
• Runs rolling movement reports monthly and maintain database of data for other reports (i.e., price changes).
• Creates Co+op commitment files.
• Runs Co-+op deals with IT.
• Acts as a back up to create signage files for promotions, process signs InDesign and deliver to staff.
• Pulls shrink reports.
• Runs SQL reports, as necessary.
• Creates employee discount cards.
• Enters and terminate new employees in Catapult.
• Reports data to NCG and SPINS as required by NCG contract.
• Assists Category Manager in pulling cost data, applying necessary pricing formulas, and confirming consistent and beneficial price points.
• Receives costs data and calculates appropriate retail price points that maintain desired margin patterns.
• Reviews current or past cost, margin, and price settings to verify consistent application of desired margin patterns.
• Assists in sales growth by ensuring pricing is set within competitive standards.
• Analyzes price points and margins; assesses application to confirm consistency in meeting performance and profit goals.
• Attends meetings and contributes in strategizing ideal price points to maintain sales growth and margin goals.
• Reviews invoices daily to verify pricing is set to accurately maintain margin goals.
• Enters, updates, and verifies pricing data in an existing internal database.
• Reviews and verifies data entered into database to ensure accuracy.
• Regularly generates file backups to ensure data is secure and protected.
• Interacts with vendors and wholesalers to negotiate and maintain equitable trade in alignment with the co-op’s principles and values.
• Develops and maintains positive vendor relations.
• Handles confidential information and exercises discretion in its dissemination.
• Remains abreast of the co-op’s progress in the areas of sales growth, pricing, and margin trends; regularly review and study relevant files and spreadsheets.
• Assists customers, as needed.
• Maintains a positive and friendly attitude towards all.
• Others duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

• Associate’s degree in Computer Science, Information Technology, or similar field or equivalent experience.
• A minimum of one (1) year’s experience and familiarity with natural foods strongly preferred.
• Embodies co-op values through positivity and an eagerness to assist others and further the co-op’s ends; exemplifies the Code of Conduct and SHIP culture.
• Exhibits strong communication and interpersonal skills.
• Adapts to evolving co-op needs, conditions, and work responsibilities.
• Maintains composure in highly stressful or adverse situations.
• Manages own time, priorities, and resources to achieve goals.
• Receives feedback gracefully.
• Proficient in MS Office Suite, especially Word and Excel.

ENVIRONMENTAL & PHYSICAL DEMANDS

• Ability to commute between both store locations, sometimes multiple times a day.
• Ability to stand or sit for long periods at a time.
• Ability to bend, stoop, reach, kneel, twist, and climb.
• Ability to lift 50 pounds unassisted.
• Flexibility to work weekends.
• Consistent and reliable access to transportation.