The Part-Time IT Administrator will maintain the security and efficiency of eVisit’s IT systems for the distributed workforce. This individual will oversee the configuration and security management of employee computing devices, including Mac, Windows, and Linux systems.

They will also be responsible for deploying network hardware and software, and providing high-level workstation support. The role also involves user training, license tracking, and managing access to network and cloud resources.

Key Responsibilities:

• Overseeing the configuration management of employee computing devices with employees distributed globally.
• Installing, testing, and deploying software on employee computers
• Serving as Level 3 workstation and device support for Mac, Windows, Linux, and mobile devices
• Identifying, scheduling, and implementing patches and upgrades to all staff systems on Mac, Windows, and Linux laptops
• Maintaining network and computer system security
• Installing and maintaining the eVisit Identity Management System with agents installed on all PCs and non-cloud systems
• Ensuring no unauthorized software is installed
• Pushing patches, updates, and required software to PCs
• Erasing terminated or resigned employees' systems
• Retrieving terminated employee systems for scanning, erasing, and refreshing to be redistributed
• Evaluating and optimizing network and system performance
• Adding users to the appropriate cloud assets is important
• Assigning and updating security permissions on the network and cloud assets
• Assigning and tracking licenses for authorized software
• Training users in the proper use of hardware and software (only some, not all)
• Interpreting and solving problems when a user or an automated monitoring system produces an alert -Crowdstrike, MDM

Deploying, supporting, and monitoring the following tools:

• Sophos End Point Protection/ Email Security
• Tenable.io
• Google Workspace (GSuite) and Gmail
• Office 365
• VPN Network
• Zoho Manage Engine

Requirements

• Minimum of five years’ user support experience or service desk support in procedural and technical topics
• Minimum of three years experience with HIPAA healthcare environments
• Network administration experience
• Demonstrated ability to learn and master new technical skills or technology
• Demonstrated problem analysis and troubleshooting ability
• Database and Active Directory exposure managing permissions and access to network resources
• Skilled in communication and collaboration skills

Additional Skills or Experience:

• Azure or AWS cloud technologies
• Public Key Infrastructure technologies
• Scripting languages
• Agile production development life cycle
• Cybersecurity training or certifications

Part-Time Specifics

• This job will be hourly
• The successful candidate will work flexible hours during a normal 8 to 5 working day.
• Some weekend support may be required but not expected.
• Working over 20 hours per week will require supervisor approval based on specific tasks.
• Time sheet submittals will be required

Benefits

• Competitive salary
• Great benefits package including medical, dental, vision, HSA & FSA plans
• 401(k)
• Generous PTO plan, plus 12 paid national holidays
• Fun, collaborative environment where the company is working to define the future of telemedicine
• Excellent opportunity for professional growth