Position Details
IT Application Support Analyst Apply
Job Description
Job Description
IT Application Support Analyst I
Birmingham, AL 35203
6+ Months contract to Hire
Hybrid 3 days onsite 2 days remote
At client, the Information Technology Application Support Analyst supports software systems, provides troubleshooting, technical assistance, installation, and training to software users. This position also ensures that application support documentation is maintained to the highest quality.
Primary Responsibilities:
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
Requirements:
#ZR
Company DescriptionBirmingham, AL 35203
6+ Months contract to Hire
Hybrid 3 days onsite 2 days remote
At client, the Information Technology Application Support Analyst supports software systems, provides troubleshooting, technical assistance, installation, and training to software users. This position also ensures that application support documentation is maintained to the highest quality.
Primary Responsibilities:
- Obtains information on application design and functionality to propose solutions to end users
- Responds to client inquiries concerning software operation and troubleshoots system software and operator complications
- Monitors routine and critical processes and workflows to proactively identify problem trends
- Assists with application implementations and configuration
- Performs root cause analysis and provides technical solutions to production related application errors
- Performs application testing in various environments
- Deploys service releases, patches, requests, and customizations
- Work is thoroughly reviewed and checked by a senior associate
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
Requirements:
- Bachelor's degree in a related field Or High School Diploma and four (4) years of experience
- Ability to communicate technical problems and solutions to non-technical users
- Excellent written and verbal communication skills
#ZR
Founded in 2002 by three former executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CA
Company Description
Founded in 2002 by three former executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CA
