IT Business Analyst - Enterprise Applications

POSITION- Senior IT Professional / Business Analyst

LOCATION -Juno Beach, Florida Onsite fully

DURATION- 6 month C2H!!

REQUIRED SKILLS

· 6–10+ years of Enterprise Application Support, Business Analysis, or IT Operations experience

· Strong Business Analysis experience including requirements gathering, BRDs, FRDs, user stories, process mapping, UAT, and stakeholder workshops

· Experience supporting Enterprise SaaS, Cloud-Based, Hybrid, and Custom Applications

· Strong Application Support and Production Support experience

· Jira, Confluence, and Jira Service Management (JSM) administration and usage

· Experience with REST APIs, SOAP Services, Application Integrations, SSO, Entra ID (Azure AD), and Active Directory

· Strong SQL, Data Analysis, Reporting, Dashboarding, and ETL knowledge

· Experience with Power BI, Sisense, SAP BI, or similar reporting platforms

· Strong understanding of Microsoft Power Platform, Power Automate, SharePoint Online, and Workflow Automation

· Experience with Generative AI, Microsoft Copilot, AI Integration, MCP Concepts, and AI-Powered Business Solutions

· Experience managing multiple projects, vendors, business units, and executive stakeholders simultaneously

· Strong understanding of Windows, Linux, Networking, Cybersecurity, DNS, DHCP, Proxy, Firewall, and Secure Architecture Concepts

· Experience supporting business functions such as Legal, Finance, Compliance, Risk Management, Corporate Real Estate, Asset Management, or Claims

· Strong communication, executive-facing presentation, facilitation, and problem-solving skills

· Ability to bridge business and technology teams while driving application modernization, automation, and digital transformation initiatives