Position Details
IT Depot Support Technician - 1 Month Project Apply
Job Description
This is a project that will go until 8/31/25. Please only apply if you are comfortable with this.
IT Depot Support Technician - Depot Asset Management
Asset management, Scheduling deployments, Receiving product, Inventory Reporting
Provide hands-on technical support for desktops, laptops, printers, and mobile devices
Install, configure, and troubleshoot Windows and macOS operating systems
Assist users with software installations, updates, and technical issues
Manage user accounts and permissions through Active Directory
Perform device imaging and deployment using tools like MDT or manual processes
Maintain accurate records of IT hardware and software assets
Track asset lifecycle from procurement to decommissioning using inventory systems
Ensure compliance with asset management policies and licensing requirements
Coordinate hardware repairs, replacements, and warranty claims
Support onboarding and offboarding processes by provisioning and reclaiming IT equipment
Provide remote and in-person support to ensure minimal downtime
Collaborate with IT and procurement teams for inventory audits and reporting
Document technical issues, solutions, and asset updates in ticketing systems
WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
