JOB TITLE: IT Helpdesk Analyst - Aerospace

LOCATION: Denton, TX

PAY RATE: $25.00 - $30.00 per hour

***MUST BE US PERSONS***

We are a national staffing firm working with some of the top-tier aerospace companies in the world! And we are looking for first-class employees to work with our clients.

Qualifying Questions:

• Are you a US person as noted in the Job description?

• Do you meet the job's educational and experience requirements?

• Can you either commute to the job location or relocate for the position?

Details:

• 12-month contract with opportunities for extension

• Medical, dental, and vision coverage through Cigna

• Potential for bonuses

• As a Tier One supplier We have priority!

• 1,000's of openings nationwide

Summary:

• Provide exceptional customer support by building effective relationships with customers, clients, co-workers, and management.

• Manage cable plant operations and return merchandise authorizations.

• Set up new workstations and administer license management.

• Collect, organize, and distribute technical and administrative documentation.

• Provide help desk support, application training, and resolve technical issues.

• Maintain pre-loaded hard drive images for fast PC deployment.

• Coordinate hardware, software, and system updates.

• Assist with equipment installation, setup, and maintenance for workstations, printers, and other IT devices.

• Upgrade IT systems as approved by executive staff.

• Manage and maintain IT assets and storage areas.

• Ensure a clean, organized workspace.

• Maintain regular attendance and punctuality.

• Perform additional duties as assigned.

Required Skills:

• Associate's degree or equivalent with 2 years of related experience, or an equivalent combination of education and experience.

• Must qualify as a U.S. Person under ITAR (U.S. Citizen, Permanent Resident, or Political Asylee).

• Strong knowledge of computers, software, and technical support.

• Experience with Windows 10 and administering Active Directory (Windows Server 2012/2016).

• Familiarity with Microsoft Office and support.

• Excellent customer service skills and technical writing ability.

• Strong communication, problem-solving, and organizational skills.

• Ability to work independently and collaboratively in a team environment.

• Proficient in interpreting technical documents, writing reports, and delivering presentations.

• Problem-solving ability with minimal guidance.

• Ability to sit for extended periods, lift/move up to 10-25 pounds, and perform tasks requiring close vision and color distinction.

• Valid driver's license and ability to travel or work overtime as needed.

For immediate consideration, please apply to this posting or send your resume to .