A technology support company located in Cambria County seeks an IT Helpdesk Technician. This crucial role focuses on providing first-line technical support to users, resolving hardware and software issues via various methods. The ideal candidate possesses an associate’s degree in IT and 1-3 years of relevant experience. Skills in troubleshooting and communication are essential to enhance user satisfaction. The position requires handling helpdesk requests effectively while ensuring compliance with security protocols and improving user proficiency. #J-18808-Ljbffr