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IT Helpdesk Tier 1.5 — Grow to Tier 2 at MSP

  • Job type Posted on: Jul 14, 2026
  • Experience level Bowman Williams
  • Employment type Des Plaines, Illinois
  • Employment type Onsite
  • Salary Full-time
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Job Title :

IT Helpdesk Tier 1.5 — Grow to Tier 2 at MSP

Job Type :

Full-time

Job Location :

Des Plaines Illinois United States

Remote :

No

Jobcon Logo Job Description :

View Full Description
A managed service provider in Des Plaines, Illinois, is seeking an IT Helpdesk Support Tier 1.5 specialist. This position is designed for candidates eager to move from Tier 1 to Tier 2 responsibilities. Applicants should have over one year of experience in a Managed Service Provider environment and possess exceptional customer service skills. The role offers opportunities for growth and collaboration with senior engineers, along with a competitive salary package. #J-18808-Ljbffr

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Jobcon Logo Position Details

Posted:

Jul 14, 2026

Reference Number:

14660_3EA006D7C4648DA22908FB5C7B12C92A

Employment:

Full-time

Salary:

Not Available

City:

Des Plaines

Job Origin:

APPCAST_CPC

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A managed service provider in Des Plaines, Illinois, is seeking an IT Helpdesk Support Tier 1.5 specialist. This position is designed for candidates eager to move from Tier 1 to Tier 2 responsibilities. Applicants should have over one year of experience in a Managed Service Provider environment and possess exceptional customer service skills. The role offers opportunities for growth and collaboration with senior engineers, along with a competitive salary package. #J-18808-Ljbffr

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