It Management Analyst Mainframe Operations

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Contract

Dallas Texas United States

Job Description :

Role - IT Management Analyst

Location - Remote

Shift - Night Shift Position SUN-MON-TUE, and every 3rd week, one extra day, either SAT or WED

Must-have Skills

Mandatory Skills Description

2+ years of experience supporting large-scale enterprise Mainframe environments with multiple LPARs, or a Bachelor's degree.
Minimum 2+ years of experience supporting workload automation requests across multiple application teams and Mainframe maintenance activities.
At least 1+ year of hands-on technical experience with CICS, DB2, and Mainframe infrastructure.
Strong understanding of batch processing, system monitoring, SLA management, incident escalation, and operational procedures.
Ability to work collaboratively in a mission-critical enterprise environment and comply with Data Center security requirements.
3+ years of experience with ServiceNow for incident and change management and Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA
Bachelor's degree in Computer Science, Information Technology, or a related field.
ITSM certification or equivalent experience.
Familiarity with AI-assisted operational tools, automation, and continuous improvement practices within Mainframe environments