Job Title: IT Manager Salary: $110,000 – $120,000 Based on Experience Location: Medfield, MA (Hybrid Possibility) Employment Type: Direct Hire Why take an IT Manager role with this organization? Lead internal IT operations for a 320‑employee, multinational environment across the U.S., UK, and Canada Step into a leadership position overseeing two developing IT team members Make an immediate impact by stabilizing, documenting, and improving an inherited IT environment Work with a diverse, modern technology stack, including local VPNs, AWS applications/S3, and Meraki Join an organization with improving leadership, upgraded benefits, and newly introduced unlimited PTO Enjoy remote work flexibility and a culture focused on outcomes, not micromanagement Become a trusted internal partner to senior stakeholders while maintaining a polished, professional presence What will the IT Manager do? Lead internal IT operations supporting employees across multiple geographic regions Oversee and mentor two IT professionals, providing guidance, structure, and accountability Own hands‑on troubleshooting and administration of: Local VPN environments AWS-hosted applications and S3 storage Meraki-based network components Windows-heavy systems and infrastructure tools Take ownership of an inherited environment Serve as the top escalation point for complex technical issues across desktops, networks, and cloud systems Communicate professionally with internal stakeholders at all levels Identify opportunities to streamline systems, improve reliability, and drive technology innovation Promote strong cybersecurity hygiene and ensure adherence to operational best practices Perform additional duties as necessary to maintain stability and continuity across all IT operations What The Organization Needs In An IT Manager Proven experience leading IT environments with a hands‑on approach Ability to coach and develop junior team members Strong technical experience across Windows infrastructure, VPNs, AWS services, SaaS platforms, and modern network tools Polished communication skills and comfort working closely with leadership Strong documentation habits and ability to introduce structure into evolving environments Energetic, self‑driven mindset with the ability to stay calm under pressureIndependently resourceful with a strong sense of ownership and accountability Remote‑ready with strong time management and follow‑through Bonus Points Experience supporting distributed or multinational teams Familiarity with cybersecurity processes or compliance frameworks Prior exposure to MSP workflows or mixed technology stacks Experience with reporting tools (Power BI, SQL, Report Builder) Benefits & Perks Competitive compensation with performance reviews Unlimited PTO for salaried roles 11 paid holidays Improved medical, dental, and vision plans Flexible hours and no formal dress code Supportive leadership and staff appreciation initiatives Opportunities for professional development and growth #J-18808-Ljbffr